Compare World Jewels

"I just received my fiancés engagement ring and I was blown away by the craftsmanship. The attention to all the details and customizations I asked for the ring Allen got right. The customer service and attention given to the order process was also great. I will definitely be returning to World Jewels for any future jewelry needs. "

"I ordered a platinum and diamond ring from World Jewels on Feb 29, 2024 and received a notification from Shopify on Mar 5, 2024 that the ring had been delivered. When I attempted to contact World Jewels on Mar 5, 2024 to notify them that I hadn't received the product I was informed that they were just setting the stones on that day and would send me an update on the shipping date. This concerned me since I had expected the ring to arrive by this date due to the notifications I had received from Shopify.

On Mar 8, 2024 I hadn't heard anything so I sent another request for a shipping update. I received a response that I would be sent a shipping update on Mar 12. On Mar 13, 2024 I sent another email stating I hadn't received a shipping update and asked for a status. I was given a new tracking number and told it would ship out on Mar 13. I checked the tracking for 2 days and FedEx never showed they had picked up the package.

On Mar 15, 2024 I was sent another tracking number and this time I saw that FedEx had the package and it was in transit. I received the ring the next day and it was what I ordered.

I'm giving a 3 star review because I shouldn't have received 2 invalid tracking numbers and needed to send inquiries every couple of days for such an expensive purchase. In the end, Allan was helpful, but I really couldn't figure out why there were so many delays and inconsistencies with the tracking numbers and what was actually going on.

My wife did love the birthday gift and it all worked out in the end, but I would have been happier to know how long it was going to take before I ordered."