Compare prices, policies, and customer reviews of Carparts.com and PartsGeek
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Carparts.com
"When I ordered, it said my part would be there Monday. Then it was Wednesday. Then it was Thursday. I didn’t end up getting it until the following Tuesday. It’s probably because they use FedEx. At least I could track it, don’t know why other people had issues with that. And I got the correct part. Looks good as new. "
PartsGeek
Critical reviews found most helpful by ResellerRatings users
Carparts.com
"The website is hugely lacking. I plugged in my VIN but there additional options that were not right for my vehicle. When requesting a return they initially charged me double for the return shipping until I pushed back. Won’t be returning for parts orders. "
PartsGeek
"I HAVE USED PARTS GEEK BEFORE WITH NO ISSUES, HOWEVER THIS TIME I PLACED AN ORDER ON 9/11 AND SHOWS IT IS STILL IN AZ STILL AT FED EX SHIPPING. PARTSGEEK ONLY ALLOWS YOU TO EMAIL THEM WITH ISSUES ON YOUR ORDER , SO I REACHED OUT YESTERDAY ABOUT IT (BTW, IT IS NOW 9/25) AND SAYS THEY WILL GET BACK TO ME IN 1 TO 3 BUSINESS DAYS. I AM AT A STAND STILL ON A VEHICLE WAITING ON THESE PARTS TO ARRIVE. I THOUGHT ABOUT RE ORDERING AND JUST SENDING THESE BACK IF THEY EVER SHOW UP. I HAVE A FEELING THIS IS GOING TO BE A "FED EX" ISSUE AND I WILL HAVE TO REORDER ANYWAYS. I WOULD LIKE TO SAY AGAIN PARTSGEEK IS USUALLY AWESOME AND HAVE HARD TO GET PARTS. BUT IF SOMETHING IS A NO SHOW IT IS HARD TO GET AN ANSWER ON IT. "
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