"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"The bulb started smoking when I plugged it in. It appeared to be damaged in transit. "
"Great Service!!! Thank You!!!
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"Was not clear that I needed a tiny 4-pin connector for my order. After paying over $25 in Shipping for a few tiny parts, the charge is now an additional $20 for a $.25 connector !!"
"need orange got um quick "
"Order was exactly what I had ordered and arrived well packaged within just a couple of days. "
"It was exactly what I was looking for, at the right price. Thank you"
"Got the order correct, quickly and worked perfect for my needs. "
"It was easy to find the LED bulb I wanted but surprising that you sent an invoice with no credit card payment option. This was not a problem, just unexpected. Also you did not offer free shipping."
"Chad’s expertise and advice has helped me along the way. He’s been very helpful and appreciate him. Money"
"I need to get a refund on my recent order so I can make another selection but no one is telling me how to do that!"
"East web site navigation, speedy service, good prices"
"Your detail page shows that the height of the bulb is 1.13". That is incorrect. It actually measures at 1.42" and because of that it is too long for me to us. I would like to return it."
"My light bulb was broken upon receipt. The contacts on one end are bent 45 degrees !!"
"Due to the ban on older bulb technology, finding the right equivalent requires matching as close as possible voltage, wattage, size, base, and luminosity. Even with the enormous inventory 1000bulbs.com has, an exact equivalent to my older flood was not available, So, I phoned their 800# for a recommendation.
Since the recommended bulb is too bright (I avoid looking up), the next purchase will be a bit of a guess as to something matching in basic characteristics but less bright."
"Website is very easy to navigate and find what you need. Much better than any site I tried. And prices are excellent."