"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"They helped me create an account and get the bulbs I needed . Completed the order and payment with shipping the same day . Exactly what I needed to brighten things up in the office !"
"If they have it, and you need it soon and inexpensive, this is the place to go."
"One of the bulbs was broken "
"Jackson was the best. very helpful. just plain nice. he did what he said he would do, and knew what he was talking about.
I will get all things here in the future related to lighting."
"Never had an issue with placing an order through my company's card, this time they gave me a hard time. Will not order again!"
"Extremely fast shipment, well packed, and received in excellent condition. That is a huge accomplishment with fluorescent bulbs."
"I ordered a dozen bulbs, only 1 bulb worked, 11 were defective."
"FedEx delivered a package of 1000Bulbs,com products yesterday. 2 LED light strips, LED Driver, connectors and Dimmer.
The Dimmer WS-10010 is advertised to come with a wireless control.
from your website :"Low Voltage 0-10 Volt LED Dimmer Switch With Wireless Control - Single Pole/Multi-Location"
In truth - no wireless control comes with this item.
I called and talked with sales staff Lane - we took a closer look at WS-10010. In fine print it says "Room controller, LMRC-111, is sold separately".
Lane is helpful but has no options other than purchasing more equipment.
We're very disappointed. I feel like I got mis-led here.
Do you have ability to remedy this situation?
Bruce Dyer
order #S04143939
"
"From a order and delivery standpoint, everything was great. Unfortunately, the item didn't function in the fixture. I had bought a replacement LED driver for a bathroom vanity light. I sent a photo of the original driver to match. after ordering the driver recommended by customer service, installing it it did not function. "
"As a lighting pro, I love the website navigation - easy and fast to locate product based on specs.
Easy access to my previous orders - makes re-ordering a breeze.
Excellent customer service - always reachable and knowledgeable about the products.
Despite the unfortunate name (1000bulbs!) they have an excellent selection of every kind of high quality lamps, fixtures, and accessories.
Did I mention price? Goes without saying, prices are fair and competitive.
Always fast shipping with accurate tracking."
"I purchased 3 boxes of 8 ft LED tubes to replace old T12 tubes for my workshop and garage. I had previously worked with 1000Bulbs buying 4 ft LED tubes to replace T8 tubes for my Church. In all cases, delivery was quick and prices were good. I had one of the 8 ft tubes arrive broken, so I emailed a photo of the broken bulb and 1000Bulbs quickly credited the cost back to my credit card. Customer service communicated with me quickly and resolved the issue. I was talking with real people, not just a computer algorithm. I highly recommend 1000Bulbs."
"Worked just as expected. Arrived quickly."
"Still waiting for the product I ordered to be delivered. Lost in Arizona somewhere since the middle of July…???"
"Adam, the salesman I worked with was very knowledgeable and professional."
"These vintage, Edison-style bulbs are perfect for antique lamps. Delivery was flawless - thank you!"