"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Yall great!
Will keep using yall! "
"Didn’t include the chords to put the lights in"
"My rep pushed order out , the lamps were fantastic, and I received it in time for my install."
"Won't order anything again. Takes tolong"
"Great quality lights and fast shipping! "
"have not received my order."
"Wide selection
Quality products
Great customer service
Fast shipping. "
"I went online.
I selected bulbs.
I paid for bulbs.
Bulbs were delivered, as paid for."
"Fast service and prompt shipping."
"Never a missed item and always on time!!"
"The company is ghosting me. I never received any expense bulb!!"
"Allison has been a great contact to work with in the past and continues to be an invaluable resource for me moving forward. She's provided details on discounts, as well as pricing and submitting orders. She's a rockstar."
"I ordered two types of A15 bulbs
Eight - torpedo 40 W
Four - clear 25W 12 Volt
They shipped twelve bulbs that were not what ordered
How do I get the bulbs I wanted?"
"Thank You! Thank You! Thank You! "
"We purchased a large qty of lights. Out if 2 floors we had 4 faulty. I called our rep Emily and the warranty was done fast with no problems."