"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Always satisfied with product and the speed the orders are filled and delivered. Never been disappointed"
"Great price on T12 bulbs considering the US cannot manufacture or import them. The free shipping was an added bonus. At least one of the 15 bulbs arrived broken. Not super upset about that considering they are 8 foot florescent bulbs and they are getting tossed around during shipping. "
"I order my bulbs. I was very concerned about the "lack" of communication about the expected arrival time time. Four days later the package was at my house, and that was with regular mail!
Smooth , quick service without being inundated with emails!"
"Wasn’t on time and when I contacted you guys about it I had to pay for expedited shipping because of your mistake "
"As always, Got what we wanted quicker than we wanted and at a price that was fair!"
"I had a driver go out on an LED light that cost about $600. The specifications on the driver were very technical. I called 1000 bulbs and they provided me a driver that was a third of the cost of what I thought I would pay and worked perfectly. I would highly recommend them to anybody, they are friendly, inexpensive, very professional, and service orientated ."
"Easy and fast this time around. I"
"Whole house was outfitted with these bulbs ten plus years ago and I needed to find the same bulbs by the same manufacturer to match others—especially ceiling lights! Hurrah!!"
"Product is good but the amount of shipping and handling you pay is absolutely ridiculous!"
"Very happy. The lights were delivered quickly and nothing was broken. "
"Received order in time. …"
"I recently purchased some material and the experience was very professional. Whitney was very helpful and easy to work with. I got the material sooner than expected and that is always good!"
"Bulbs I ordered were not what I expected! Asked for help to return and was told I would get email with instructions! Still waiting for email instructions! Please advise! "
"Looking for incandescent bulbs everywhere. Best price I could find. Matches other sites but these are rated for 5000 vs 3-3500 at same price"
"Found exactly what we wanted to match our other bulbs."