"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Order received quickly, packaged well. I will purchase again. Thanks"
"As always Robin Black was extremely helpful and knowledgeable about what I needed and got it to me very fast.I will continue to use 1000 bulbs for my company's needs in this area. Thank you Robin !"
"Mr. Bates was very thorough and made sure I understood the process. Was quick to get the order complete. A fellow Veteran that has actually served at this Base."
"Called and was pleased about knowledge of products "
" The led lights are ok they Don't like heat. Shipping cost are extremely high. "
"The web site was extremely easy to use. I found what I needed in seconds. I was absolutely amazed at how quickly i received my order. I was expecting it to take a couple of days to receive and it showed up the very next day and I chose ground shipping.
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"Easy to order arrived on time. Shipping a little pricey though "
"A sales rep answered the phone quickly and was very knowledgeable about the compatibility of bulbs and ballast. Great service. The only negative was the 17% shipping charge for 5 day delivery."
"For 20 years my kitchen has been dim and hard to see in well to work. My son recommended the current bulbs and it was instant WOW! I can see finally. "
"Easy to find what I was looking for. "
"Been over a week and still no shipping info! Used them a few times but I've about had it! No one can get things right over there!!!! Terrible customer service. You might want to make sure I received my products before you keep sending out this stupid survey. I'll go elsewhere from now on there is plenty of competition out there "
"My experience with this company and with my purchase was excellent. Thanks to Cooper, I was able to get my order sooner and he helped me with the entire shipping change.
Every time I called and sent emails, Cooper responded immediately, helping me with what I needed with very good disposition.
Highly recommended to work with 1000 bulbs."
"Order was delayed but I was told up front that it had been. Customer service is great. Received product in good shape and earlier that expected. "
"I wasn't sure it would meet my needs, but the switch is very strong and put together well. Much better than the one I had on my lamp. Works great and brings more light into our home."
"Very pleased with all aspects. "