"I was impressed that the company emailed and called me when there was an issue with my order."

"We are extremely pleased with your product and quick ship. In our previous order we received (27) 3-packs, out of the 81 lights 3 did not light at all and 3 needed new batteries. what is your policy on a small portion of a larger order not working.

the second question relates to the typical burn time for this product. We tested two, one stayed lit for a continuous stretch of only 5 hours, the second test lasted for 22 hours. the CR2032 batteries can run a clock or watch for a whole year, I imagine that these lights must pull more power than a watch . . . do you have any estimate as to how long these lights should burn until they need a new set of batteries. Just looking for an estimate. (example: if someone used the battery lights as a decoration during December for 4 hours each night for 30 days, that would be a total of 120 hours. What is your expectation of on-off cumulative battery life. Thank you for any input you can offer, it will help us set expectations for our customers.
All the Best
Gail "

"I found it frustrating to order the button cell battery because it wasn't available on the same page as the fairy lights.
It took me a long time to finally figure out WHAT they were specifically called in oder to order them."

"It was great, ordering was easy and Rafi was a great help.
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"I always get my order promptly and have been very satisfied"

"Very easy to shop, and I love the "Love List"! Also, the "Previously Ordered Items" section makes it easy to find the products you plan to purchase. I will be coming back again!"

"Easy reordering online. No need to speak to customer service."

"Great service overall on my order
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"I have re-ordered a number of times in the past 2-3 months and everything comes promptly and as described. "

"very easy to order and the selection of items wide ranged."

"Lovely as usual. I like the quality of your products"

"Web site a little confused but found what I needed so I'm okay with it "

"Love the products, used them for my wedding decorations and am ordering more for my school's banquet. "

"i like shop with you because you are easy on the pocket and that helps allot of people who live on a low income and i think you help so many family out in a big way."

"Just always smooth navigating!! Love you guys!! I tell everyone!"