"123prosound is a scam company. I have ordered a product from them and neverreceived. Called many times, on the few times they did answer, I was given several lame excuses. Eventually I had to dispute the charge with my credit card company who took care of this matter. In the meantime, I ran a search and found other customers with very similar problems, down to the same lame excuses.
Even their own web site this morning had the following review, which I copy here because I am sure they will take it out soon:
by ian durner Date Added: Friday 21 October, 2005
dont shop with 123prosound...... they are a scam web site.... i waited 4 weeks for a broken cdx...... i hate you!!!!!
Rating: [1 of 5 Stars!]
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" HORRIBLE AND FRUSTRATING EXPERIENCE!!! DISHONEST SELLER. AVOID, IF YOU CAN!
On December 9, 2004, I have ordered a fog machine from these guys, which I needed for New Year's Eve party. 3 weeks is usually more than enough for coast-to-coast delivery, and this one was from Chicago, which normally takes less than a week. The seller confirmed that the item was in stock. A few days later the tracking indicated that the package was already delivered. Everything looked normal, except the fact that I received nothing. On my third attempt to contact 123prosound, they told me that my item was shipped to a wrong address and that they will ship another one. OK, although it was merely 10 days left before NYE. But the 'manager' assured me that I shall receive the package within a couple of days. I called again on 28th, then on 29th, then on 30th, every time getting somewhat inadequate responses. Having no other choice, I bought another piece from a local store. What was ordered from 123prosound eventually arrived... on January 6th.
That's not all! The box wasn't just opened, it was literally broken. The electrical equipment inside was full of dirt and water. Since it was impossible even to re-sell it, I had to refuse the delivery and ask for a refund, which was quickly promised. THE REFUND WAS NEVER RECEIVED! From January 9 until the end of March, I called about twice a week just to hear excuses that I shall not describe here, except these brazen lies would insult your intelligence. I finally gave up and disputed the transaction with my credit company, and still waiting for the resolution. After almost 5 MONTHS, NEITHER MONEY, NOR THE ITEM was received. A few times during this priod I was unable to reach them for days, and no one ever called me back despite of numerous such promises.
To be completely fair, this company should be forced out of business or at least sensibly punished, because sellers like this one do nothing but cast shadow on e-commerce as such, create distrust to other good e-companies, for which those companies pay out of their own pocket. Attention, all buyers! If you've read all this and still want to deal with 123prosound, BEWARE! YOU'VE JUST BEEN WARNED!
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