"I bought a newly released Sigma lens.
Item Shipped as Promised. No problems.
For non Us buyers you might want to take note that 17th Street Photo will not accept card but want you to use google checkout.
I tried 3 times, but was unable to upgrade my freight using this payment. I selected different freight, but everytime the Order Confirmation showed Ground Transportation.
As a result I had to wait longer to get my lens. (but freight was free of charge to a US gift address)
This must be a result of an interface error between google checkout and 17th Street Photo. Hopefully soon resolved :-)
"
"Excellent business to deal with. Fast same day shipping on item I ordered. Would indeed consider 17th Street Photo on future purchases."
"After searching around the web for a specific lens that nobody had in stock (including one of the competitors who charged my card and then changed their status to backordered), I contacted 17th Street Photo via email to see if they had it in stock. I had a reply within 2 hours that confirmed they had it in stock, so I placed the order. It arrived today and is exactly what I wanted. I would definately do business with them again."
"On 12/19 my girlfriend and I braved the cold to arrive at the store, upon entrance we both noted the smaller, family type feeling you get when walking through the front doors. My goal while in NYC was to obtain a new tripod, specially a Bogen-Manfrotto unit. We walked around the store for a few minutes while taking it all in, and we made our way to the pods. We were met by Jose Gaytan, who was very helpful in being able to answer my questions. He also showed me a different brand that was in the store, but upon both of us noticing a flaw I ended up purchasing a Bogen-Manfrotto unit. I was very pleased with the service, as well as the price. Sometimes you buy something and then go onto a website to see the price is far less, this was not the case! I will do business with you in the future. Thank you for being open on a Saturday, as some of your local competitors are not.
"
"Ordered the Tamron SP AF 17-50mm f/2.8 XR DI-II VC LD Lens f/Nikon from 17photo.com. Although shipping was prompt, I received the totally wrong item.
On top of receiving the wrong item, 17photo says I have to pay for the shipping to return the wrong item back to them! Save the hassle and buy from a more legitimate seller that will back up their mistakes. That just completely ruined the purchasing experience!"
"I purchased a Nikon D-90 plus extra lense and accessories from 17th Street Photo Supply in July. Within a week I received everything. There was a problem with the battery included with the camera. I contacted them and the battery was replaced within a week. Their service and assistance has been great and I would purchase from them again."
"As a first time buyer I would buy again from this store.
Clean confirmation mail for my order and no nasty phone calls from sales.
The tracking info was accurate, the order was properly packed and the items were factory sealed.
Everything was just as I expected.
Thanks for reading."
"I usually buy from B&H, but they didn't have a newly released camera in stock. 17th had a few... Ordered it Monday morning, had it on my desk Tuesday at lunch. With free shipping! (well... it helps that I live in Mass) Called them to check on the order - very nice and helpful on the phone.
Definitely recommended! I will certainly buy from them again. "
"I normally shop at B&H, but since they were closed for Pesach, I gave 17th Street a try. I was VERY pleasantly surprised. Their prices are quite low, lower than J&R and B&H, and the service was fantastic. I placed a web order for four item at 3:30pm on Wednesday, requesting standard ground shipping. I received a "Shipped" notice about two hours later, and everything was delived at noon on Thursday, nicely packed and brand new. The perfect on-line transaction."
"These guys have been so helpful. The shipment for my camera didn't come to them from Panasonic on time. So my order was delayed a couple days...not their fault. But the salesperson knew I was going on vacation and upgraded me to Next Day for free. Prior to that they were very helpful as well. Highly recommended."
"I ordered a Garmin 265WT through Amazon.com. Amazon shipped through 17th Street Photo. The unit was labeled 265W. The box was labeled 265WT. I called 17th St. and was assured that as long as the box said 265WT, that is what the unit was. I started to use it and it was clearly missing some of the described functions in the manufacturer's literature (mainly the free traffic reports) plus other things. The unit is the 265W. This is pure fraud - placing one unit in another unit box and selling it for the higher price unit. I have not heard from 17th St. I guess my next move will be the BBB and Garmin to find out what their "authorized dealers" are suthorized to do.
Garmin was the bad guy in this. 17th St. called Garmin and they are shipping the updated unit with the original model number and not including the instructions as to how to obtain the added program. 17th Street Photo got the correct information and shipped a new unit. - No Complaints."
"Fast accurate service. Very pleased"
"I ordered a Nikon D700 with Nikon's 24-70mm f/2.8 lens. 17th Street Photo Supply had a large discount for a bundle consisting of the above two items plus an 8GB compact flash card.
I received the camera and lens quickly without any issues, but 17th Street Photo forgot to include the compact flash card. They apologized and sent it as soon as I contacted them about it."
"Bought Sunpak PZ40X flash for my daughter's Nikon D60 on her birthday. She opened it and immediately the flash didn't work correctly. I called 17th Street Photo, "We have a 7 day return policy, after that you have to send it to the manufacturer". I called the manufacturer and they told me the warranty card is at least 5 years old (their old address is on the card). So, if you want a product that is not half a decade old and you want good customer care, go elsewhere for your camera needs. "
"Very slow to respond. However, they did finally send me a tracking number. Their price was lower than the competition. I am changing my comments here and removing my complaints and I am hoping that the camera will arrive in good condition and without having any problems that require customer support from 17th Street Photo."