"I have been trying to contact the company and have done so by email, the online form, and voicemail messages but to no avail. The voicemail indicates no one is available and I’ve tried several different times. I’m trying to get a return label as refund but no one responds. How do you business this way? "

"I ordered lenses through company and received promptly, however, script needs to be changed to different more expensive brand. Contacted company for weeks straight by calling number which goes right to busy signal, via email and via their contact us app on their website with NO RESPONSE to any form of contact. All I want is any exchange which would actually make them more money but they do not respond. Terrible customer service practice. I will reorder from a different site. Buyer beware. I am reporting to the BBB. "

"I placed an order and two days later, they emailed me to tell me that my prescription had correctly expired. I asked them to hold the order for another week until I could get a new eye exam. After that, I was able to email them a copy of the prescription and they shipped it out immediately!

Very, very helpful and kind customer service. I was very pleased at the price as well! Will definitely order again.

The only gripe that I would have about the entire process was that while shipping was fast (took 4 days via USPS), there was no tracking number"

"I ordered an annual supply of Proclear Daily 90 pack contact lenses from 1800anylens because it was the cheapest price I could find after performing an online price comparison. 1800anylens saved me over 150 dollars on these lenses, and I was pleasantly surprised to receive them just 3 days after placing the order with free shipping. The only problem I encountered was that 1 of the boxes was already open when I received the shipment, so I immediately contacted customer service requesting an exchange. I was concerned that they would give me a hard time, but instead, they merely asked me for the prescription of the open box and stated that they would send me a complimentary box! I did not even have to bother shipping back the original box! I am a 1800anylens customer for life!"

"I really do enjoy doing business with the staff at your company.
It is nice to receive contact lens through the mail. The price
is right.
However, do not like surveys...............but for a 20% discount, it is a good thing.
Donna Mattheis"

"Great price and friendly customer service!"