ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.95/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.06/5
Customer service:
3.93/5
Return/Replacement policy:
3.50/5

Verified
5/5

2023-11-27

Great savings

"Tried to order on line, but was having a problem with credit fraud alert, so called. Gentleman was very pleasant, understanding and helpful. He found a coupon for me to save money. Shipping was free and did not take too long to get. Would recommend.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-27

Fast and Easy ordering

"I am always kept in contact by them, if the item is on back order. Order is notified all the way until it's delivered. Great service at a great price over others. Website is easy to use so I make sure I am getting the right item for my CPAP. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

Great service

"Received order very quickly "


Verified
2/5

2023-11-27

Would not accept a return

"I ordered a new cushion for my ResMed face mask. When I received it, I found it would not fit. When I asked for a return, it was denied because I had opened the package. I understand about sterilization, but it had not been "used" and could have been repackaged upon return. I am now out $44.00 that I can't afford to waste (I am on a fixed income) and still do not have a replacement cushion. It is unlikely that after using this site for 4 years I will ever do so again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-11-27

Absolutely not acceptable

"You ship a mask without informing me that I need a medical license to clear custome. I Had to give up the shipment lost USD 140 are you reimbursing me ? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

Pleased

"It was a perfect match. I will use them again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

Quick shipping and reasonably priced

"I have ordered from this company before and I'm always happy with the fair prices and quick shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-11-27

HORRIBLE WEBSITE

"The website simply does not work and I won't waste any more time with 1800cpap.com!"


Verified
5/5

2023-11-27

First Time Buyer

"Very, very fast international delivery. Compared to prices available here, these products are outstanding value and great quality. Will be a repeat buyer as supplies are needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-27

Great customer experience

"Called after I received notice my package was delivered, but I never actually got it. They send a replacement right away. Thanks"


Verified
5/5

2023-11-27

Good experience

"I ordered what I needed it came on time and was everything I ordered "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

Amazing!!

"Everything was great! Thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-05

Great!

"The prices on items seem better than other places or at least comparable and arrive quicker than stated. Let's hope this standard of service continues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-22

Everything goes better with a discount coupon

"Product is fine. exact replacement of my previous mask."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-21

Good prices, quick delivery

"This is my first order - I will be a repeat customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process