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1800ink

6 reviews
2.71 / 5


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Verified
1/5

2006-03-04

"Also received MMC ink instead of the pictured Print-Rite ink at their website. This store is not recommended. "

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Verified
2/5

2005-03-01

"The printer cartridges I received were not Print-Rite, as pictured on their web site. As a matter of fact the black cartridge I received was MMC (Epson C80), a brand I've had problems with in the past. After a paper jam, the first black MMC printer cartridge stopped printing and I had to replace it. Head-cleaning and nozzle cleaning had no effect. The second black MMC cartridge seems to be OK so far.

The color cartridges, G&G not Print-Rite as advertised, are fine for the price.
"

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Verified
5/5

2005-02-07

"I have an HP 970CSe and the remanufactured I purchased was just as good as the HP brand. The only things is I had to "prime the ink". I had to send the cartdrige through the clean process twice before it started to flow and produce good color. Now I can't even tell the difference. I would surly buy from them again and save money on ink."

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Verified
5/5

2004-08-18

"ordered some ink cartridges for my epson c60 and they arived, np at all. Will use them again."

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
1/5

2004-02-27

"I had to be very persistent to get a defective cartridge refunded. They actually tried to tell me the cartridge I returned was not the one they sold me! I threatened to file a complaint with the Postal Inspection Service for fraud and report them to BBB and sites like this. They finally issued a refund, so they’ve broken no laws, but they are still dirt bags."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-22

"i purchased a lexmark color cartridge oem. it was retail box. works great. $10 less than walmart!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use