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1-800-Perfume.net

1 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2003-12-23

"I ordered some perfume for my mother, received a confirmation email, I thought all was well. My mom never received her Christmas gift from them. I sent an email to them to ask about my order, no response. I went to their website to try to check the status of my order, it shows as cancelled! There is no problem with my card. I'm not sure why they cancelled my order, but communicating with customers is important. I tried to call, there is no specific cust. service number on the site, so I tried 1-800-perfume. There's a ring and then it picks up and hangs up immediately. Now I am worried, they have my credit card number, address, phone number, who knows what may happen.... DO NOT USE THESE GUYS!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use