" I placed an order on 10/14. On 10/15, the amount of purchase was withdrawn from my bank. Two weeks later the item had not even shipped yet. I informed customer service and was sent a tracking number within two days. Package was never received but according to the tracking number they sent it was delivered on 11/06. I contact customer service and am told to wait a few days and try and locate the package. The package was never located and I still, to this day(11/17), have not received a refund. It is bad policy to charge a customer weeks before an item is shipped. It is worse to delay refunding a customer when the product is not received. I would be very leery ordering from this place, especially if a problem arises, due to their poor customer service and shipping practices! I have complained several times and all I am told is to wait. My last two email message were not even responded to. Very bad customer service!"
"My experience with 1Saleaday is going great. Very good items and extremely reasonable price and no shipping most of the times. Items are delivered with care and if anything is amiss, its taken care by support team. Do check everyday for surprises,"
"They offer greatest deals you will ever find on the internet. All tax free and fully satisfying products."
"7/25/2012 Order:
The shipping is slow like others have said, but that's expected when it's shipped from overseas. That's pretty normal. With that said, it took 3-4 weeks to get my item. The tracking number they provided wasn't working with me, I have no idea why. But I'm happy with the item with shipping.
Emailed about Return Policy:
Really Slow response in emails:
Emailed on 11/24, replied 12/2
Emailed on 12/3, replied 12/8
Emailed on 12/11, replied 12/16
Needed to send 3 emails to answer one question about their return policy. And this is what they had to say:
The return timeframe does not change, it is 21 days from the date of delivery.
Our return policy is exclusive to defective items.
There are times when we will provide an RMA for items that are not defective.
Those returns; if approved will incur a 25% restocking fee, within the 21 day period.
03/17/2014 Order:
They shipped the items the next day.
"
"I ordered a GPS and was somehow not happy with what i got. I then contacted their support for a return.
The support was FANTASTIC. They had a no questions asked return policy. Cynthia and Devorah from support were prompt, courteous and even refunded the postage on shipping.
Great experience. Fantastic customer service."
"I've only had one bad instance with 1 Sale A Day and that was when I received an item that was broken. I e-mailed them and never got a response back. Now I'm thinking it was because it was a free item,(love the free stuff u can get from time to time), but to me customer service should be addressed at all times because it could influence a decision on purchasing in the future...especially if it is something I'm paying for. "
"I ordered over a week ago they took my money of course but my products have not been shipped. I understand that this can take time per their website but they should not touch my money until they are ready to ship."
"I have ordered from 1 Sale A Day more than once and I am never disappointed. There is immediate notification of shipping, my item gets to me sooner than the expected date and packed carefully. The 2 8g micro sd cards I ordered in October were high quality cards that I have had no problems with. Shipping on most items is very reasonable. "
"The prices are low most of the times, shipping is a bit slow, but still worth it"
"The cigarette lighter to usb adapter came free as part of a store promotion and still works over one year later. Would order from them again! Great deals, including many free items. "
"I purchased an iPod/iPhone cable from from 1SaleaDay.com and it was shipped pretty quickly. The cable was of fairly decent quality and worked well. I was actually surprised that it worked so well, seeing that I only paid $4.00 for it!
I will definitely patronize that store again. "
" I was surprised with the quality of the items I purchased as well as the fast shipping. "
"Great site, always delivers on their promises, and on time!"
"It's absolutely the best website with on-sale products I have ever found! I spent hundreds of dollars here and I bet 1saleaday has saved me thousands of dollars! "
"They have great deals something new everyday. They were very easy to order from and the product arrived in 3 days"