"Copy of painting lacked color, detail, tone. Etc. Disappointing quality. Be prepared to be bombarded with junk emails after submitting orders. They also ask for reviews right after receiving your order.
I won’t be using them again and don’t recommend them."
"Let’s talk about ‘stupidity’. I have purchased paintings from 1st Art Gallery over the past 5 years, which have all been good replicas of the originals. My last purchase wasn’t even close to the original, so of course I would return it, expecting a full refund. I couldn’t even believe they sent me such a horrible painting. I sent them an email explaining this, and their response was:
1. I can keep the painting and they will credit me $100.00… which doesn’t make any sense. Why would I keep it? 2. I can mail the painting back for them to try to fix it… which is unacceptable. You can’t ‘touch-up’ such a disastrous painting. 3. I can pay out of my own pocket to return the painting to them, and they will then deduct an additional $45.00 from my purchase amount to cover ‘their shipping costs’? Shipping was free! And why would I pay for their mistake? Per their website, they state: 365 Day Money Back Guarantee.
I gave them the option of having someone repaint the painting and I will destroy the one they sent, or send me a return shipping label and I will return it back to them. They never responded.
I had to dispute the charge with my credit card company, to which they agreed about the issue. They informed me that they’ve credited the charge and it will remain permanent.
Oh, THEN 1st Art Gallery started making excuses as to why the painting didn’t come out as it should have. Too late for that!
I have since purchased this painting from another site and it came out beautifully.
Back to the ‘stupidity’. How stupid was it to lose a loyal customer over this?? Karma will get you every time!
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"I've ordere a reproduction of The Marlborough Family by John Singer Sargent. Very impressed with the painting and their close attention to detail!! Great care was taken to create this painting. The team was always very responsive and always kept me updated on the progress. Could not be happier to recommend this talented and professional group. As wonderful as the photo, the painting is even more spectacular in person. I am thrilled!"
"The painting we had done of our beloved family member, Britches, was absolutely one of the best investments we have ever made. Britches was able to check the painting out before he died one month later. Having this huge painting above our fireplace is like still having our 22 year old cat in the house with us. Amazing, professional, gorgeous. We will definitely be purchasing more paintings from 1st Art Gallery. Thank you!"
"Flandrin's portrait of Napoleon111 has been a favourite portrait of mine,for many years,since I first saw it in Paris.I was amazed and delighted by the quality of the reproduction received from 1st Art Reproductions.The artist who painted the reproduction achieved,not only,verisimilitude with the original,but also successfully reproduced the penetrating psychological nature of the portrait,capturing the distant and inscrutable look of the subject.I cannot recommend 1st Art Reproductions highly enough."
"I was very concerned initially about ordering a reproduction and as I did more and more research I felt there was a decent chance this and other companies might just be a scam. I decided to just take the leap because I really love this one painting & wanted to get a painted version versus just a high-quality print.
I have to say I was really pleasantly surprised. Both with the quality of attention that went into the customer service experience as well as with the actual painting itself. The first draft did take longer than anticipated - probably 2-4 weeks (I can't remember exactly). Again, from reading various reviews, I just decided that this was a potential risk going into it and decided to be okay with it taking more time. When I asked for adjustments, Christiana & Catt were very responsive and receptive about that which is nice because I gave detailed nit-picky feedback. In the end, I received something that I really am happy with and can't wait to frame it. I think I might order from them again."
"I am super impressed! The painting is exceptional and beautiful. It was a gift to my daughter, who absolutely loves Gustav Klimt and she almost cried when she saw the painting. She also has two daughters, age 2 and 4-so this dreamlike painting absolutely hit the spot!
Thank you so much!
Best regards-Gudrun
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"I have a number of portraits of family members from the previous two centuries, but none from the 18th Century, so to find by chance 1st Art Gallery online and then the opportunity to have a portrait of Master Thomas Lister, later Baron Ribblesdale, my great, great, great grandfather was too good to miss. Well, to say the very least, I am absolutely delighted with what I can only describe as a masterpiece. Thank you 1st Art Gallery for the amazing quality of this excellent portrait.
Nicholas Beamish
Newmarket UK
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"I had always the Portrait of Adele Bauer (The Woman in Gold) by Klimt, however I didn't want a cheap reproduction. I worked with 1st Art Gallery and even after the painting was finished the painted a new one with all the corrections I asked for. I now have a beautiful 40 x 40 portrait in my living room with real old leaf highlights. Everyone at 1st Art Gallery was great to work with and I will definitely buy more as time and $$$ allow."
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Excellent reproduction quality that can impress a professional artistic eyes . Glad with the product and would recommend it to everyone"
"We ordered a oil portrait from a photograph. We the painting arrived we were amazed at the quality, detail and overall artistic talent of the painter. We could not be happier. Thank you."
"I ordered a painting by the artist-Edward Ladell, that was not listed on the 1st Gallery website, so it became a custom order to reproduce. I provided the image to 1st Gallery and their artist did a beautiful job recreating it. In some respects the reproduction was more beautiful than the original. When I received the proof I requested some fine-tuning on making the outline of some of the flowers crisper and to add a touch more red to the peach. 1st Gallery was more than happy to accommodate my requests. Ultimately, what I received was a gorgeous painting more spectacular than the original. This is my second positive experience with 1st Gallery and I couldn't be more happy. Thank you 1st Gallery!"
"I am extremely happy with the painting. It looks beautiful on the photo, However, the photo does not do it justice. It is far more beautiful when seen in person.
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"Be very careful with this company. You have to read the "100% Satisfaction" page and the "Returns Policy" page. The "Returns Policy" is only part of their rules. They will not refund if you don't like the work from the photograph of the painting. They will refuse. The photograph I received showed the painting to be crude in execution."
"I have ordered here a family portrait and when it came I was amazed how beautiful it looks! Thank you, guys! Now it is hanging up in my bedroom!"