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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2024-08-29

Great customer service

"Joe and heidi were a very professional helpling me Resolve all issues I had can't wait to receive my furniture and enjoy it."


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, let me extend our heartfelt appreciation to you for taking the time to share your positive experience. Your engagement and feedback are truly valuable to us.

We are proud to have a team of professionals like Joe and Heidi who are dedicated to providing the highest level of service. Our commitment to excellence is unwavering, and we always aim to deliver satisfaction in each interaction, just as you experienced.

In conclusion, your review is a testament to our consistent dedication to service excellence. We are thrilled that you're looking forward to enjoying your furniture and we are confident that this is just one of many great experiences you will have with us in the future.

Thank you once again, and we look forward to serving you soon.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-29

Excellent service!

"The delivery was fast and the quality was great!
"


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your feedback and would like to express our heartfelt thanks for your engagement. It means a lot to us to hear from satisfied customers like you!

We hold ourselves to the highest standards in customer service, taking pride in the speed of our deliveries and the quality of our products. It's our steadfast commitment to ensure your experience is always top-notch, reflecting our dedication to excellence.

Your kind review reinforces our belief that we are succeeding in our mission to consistently deliver service that meets and exceeds expectations. We look forward to serving you again in the future.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-28

They are professional

"I haven't received my furniture yet but I wanted to say they very professional and attentive. Will be back for an other review "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your feedback and would like to express our heartfelt thanks for your engagement. It means a lot to us to hear from satisfied customers like you!

We hold ourselves to the highest standards in customer service, taking pride in the speed of our deliveries and the quality of our products. It's our steadfast commitment to ensure your experience is always top-notch, reflecting our dedication to excellence.

Your kind review reinforces our belief that we are succeeding in our mission to consistently deliver service that meets and exceeds expectations. We look forward to serving you again in the future.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

I will buy from them again

"Great service and great customer servixe. I have ordered a few times from this company and the experience has been great and hassle free "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your feedback and would like to express our heartfelt thanks for your engagement. It means a lot to us to hear from satisfied customers like you!

We hold ourselves to the highest standards in customer service, taking pride in the speed of our deliveries and the quality of our products. It's our steadfast commitment to ensure your experience is always top-notch, reflecting our dedication to excellence.

Your kind review reinforces our belief that we are succeeding in our mission to consistently deliver service that meets and exceeds expectations. We look forward to serving you again in the future.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Wonderful!!!

"Raymond was an awesome customer service rep. I worked in customer service for 25 years myself and can tell you he was great!!!"


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your kind words and the time you've taken to share your positive experience with us.

Your commendation for Raymond is a testament to the unwavering dedication we hold for top-tier customer service. We take immense pride in our team, and receiving feedback like yours only strengthens our resolve to continue exceeding expectations.

Maintaining an exceptional level of service is our non-negotiable commitment, and we are gratified to hear that it shines through in your interactions with our representatives like Raymond.

Thank you once again for recognizing our relentless pursuit of excellence. It is customers like you who inspire us to consistently deliver the highest standards in customer service.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

The Name Says it All

"I looked at many different furniture sites before settling on 1Stop, which offered everything I was looking for. The name is appropriate. I also like the fact they have a price match guarantee, so you can get the best price possible if someone else has the same item you desire. Chris C."


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your succinct yet meaningful feedback. Your engagement is indeed valuable to us; it fuels our commitment to continuously deliver superior experiences.

Our team is dedicated to upholding the highest standards of customer service. This unwavering dedication is rooted in our core belief that every interaction matters and is an opportunity to exceed expectations.

Your positive review is a testament to our team's consistent efforts to provide exceptional service. We're proud to have fulfilled your expectations and look forward to serving you again.

Thank you for your trust in us and for taking the time to share your experience.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Excellent Ottoman!

"The ottoman I wanted was reasonably priced and so much so that I was worried the item would arrive and be terrible quality but to my delight, it is absolutely beautiful and exactly what I had hoped for! Highly recommend. "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your succinct yet meaningful feedback. Your engagement is indeed valuable to us; it fuels our commitment to continuously deliver superior experiences.

Our team is dedicated to upholding the highest standards of customer service. This unwavering dedication is rooted in our core belief that every interaction matters and is an opportunity to exceed expectations.

Your positive review is a testament to our team's consistent efforts to provide exceptional service. We're proud to have fulfilled your expectations and look forward to serving you again.

Thank you for your trust in us and for taking the time to share your experience.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Great bedroom set

"The bedroom set is beautiful and the shopping and delivery was very easy "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your succinct yet meaningful feedback. Your engagement is indeed valuable to us; it fuels our commitment to continuously deliver superior experiences.

Our team is dedicated to upholding the highest standards of customer service. This unwavering dedication is rooted in our core belief that every interaction matters and is an opportunity to exceed expectations.

Your positive review is a testament to our team's consistent efforts to provide exceptional service. We're proud to have fulfilled your expectations and look forward to serving you again.

Thank you for your trust in us and for taking the time to share your experience.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Very Happy

"This is 2 nd order both went great"


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your succinct yet meaningful feedback. Your engagement is indeed valuable to us; it fuels our commitment to continuously deliver superior experiences.

Our team is dedicated to upholding the highest standards of customer service. This unwavering dedication is rooted in our core belief that every interaction matters and is an opportunity to exceed expectations.

Your positive review is a testament to our team's consistent efforts to provide exceptional service. We're proud to have fulfilled your expectations and look forward to serving you again.

Thank you for your trust in us and for taking the time to share your experience.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Excellent

"Very nice and good customer service "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback. Your engagement fuels our dedication to providing superior service.

At our company, we strive to maintain the highest standards in customer service, consistently delivering excellence in every facet of our operations. Our team's unwavering commitment to these standards is what allows us to provide you with a remarkable experience.

We are proud to continuously uphold our reputation for exceptional service and we look forward to further opportunities to serve you. Your satisfaction speaks volumes about our dedication to service excellence.

Thank you once again for your review.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Dressed and nightstand delivery

"My experience with 1 stop bedrooms and getting my furniture delivered was amazing and they were so careful with my order!"


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback. Your engagement fuels our dedication to providing superior service.

At our company, we strive to maintain the highest standards in customer service, consistently delivering excellence in every facet of our operations. Our team's unwavering commitment to these standards is what allows us to provide you with a remarkable experience.

We are proud to continuously uphold our reputation for exceptional service and we look forward to further opportunities to serve you. Your satisfaction speaks volumes about our dedication to service excellence.

Thank you once again for your review.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

I love my unit!!!

"The process to order and receive my purchase was easy. Price was reasonable. Assembly was quick and simple. I will definitely order from here again. I’m a very satisfied customer. "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback. Your engagement fuels our dedication to providing superior service.

At our company, we strive to maintain the highest standards in customer service, consistently delivering excellence in every facet of our operations. Our team's unwavering commitment to these standards is what allows us to provide you with a remarkable experience.

We are proud to continuously uphold our reputation for exceptional service and we look forward to further opportunities to serve you. Your satisfaction speaks volumes about our dedication to service excellence.

Thank you once again for your review.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-27

Great Service

"Very helpful phone staff and nice"


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback. Your engagement fuels our dedication to providing superior service.

At our company, we strive to maintain the highest standards in customer service, consistently delivering excellence in every facet of our operations. Our team's unwavering commitment to these standards is what allows us to provide you with a remarkable experience.

We are proud to continuously uphold our reputation for exceptional service and we look forward to further opportunities to serve you. Your satisfaction speaks volumes about our dedication to service excellence.

Thank you once again for your review.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-26

They Are 1 Stop Sofas Too!

"I accidentally stumbled upon the 1 Stop Bedrooms website after doing a Google search for a very specific sectional sofa I was looking for. They had exactly what I wanted and I couldn’t be happier with their product. Even the customer service rep I spoke to was fantastic when placing the order. However, the delivery service was another story… Unfortunately, the young guys showed up unprepared without any tools and they damaged my door frame bringing the sofa inside. That is not a good way to make a first impression. "


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback. Your engagement fuels our dedication to providing superior service.

At our company, we strive to maintain the highest standards in customer service, consistently delivering excellence in every facet of our operations. Our team's unwavering commitment to these standards is what allows us to provide you with a remarkable experience.

We are proud to continuously uphold our reputation for exceptional service and we look forward to further opportunities to serve you. Your satisfaction speaks volumes about our dedication to service excellence.

Thank you once again for your review.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-08-26

Very impressive service.

"I ordered Sofa from 1 stop bedrooms and I am very happy with the product and delivery services."


Rep reply posted 2024-08-30
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback. Your engagement fuels our dedication to providing superior service.

At our company, we strive to maintain the highest standards in customer service, consistently delivering excellence in every facet of our operations. Our team's unwavering commitment to these standards is what allows us to provide you with a remarkable experience.

We are proud to continuously uphold our reputation for exceptional service and we look forward to further opportunities to serve you. Your satisfaction speaks volumes about our dedication to service excellence.

Thank you once again for your review.

Best Regards.
Customer Experience Team”