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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-01-03

Great customer service Very helpful and easy to work with

"Above and beyond helpful — well informed "


Rep reply posted 2024-01-04
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Lori,

We appreciate your warm words and the time you took to share your experience. Your engagement is truly valued.

Exceptional service is the foundation upon which our company is built. Our team is steadfast in their commitment to deliver informed, helpful, and consistent customer experiences.

Your review affirms our dedication to these standards. We're proud to have exceeded your expectations and remain dedicated to maintaining a high level of service. Thank you for recognizing our commitment to excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-01-03

Very knowledgeable

"Simon was great he help me with the buying process thank you simon"


Rep reply posted 2024-01-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Sandra,

We truly appreciate you taking the time to share your experience with us. Your engagement is indeed valuable and contributes to our continuous strive for excellence.

Our team consistently aims to deliver top-tier customer service, ensuring effective communication as an integral part of our commitment. We firmly believe that maintaining open and transparent lines of communication is the key to providing an exceptional experience.

As we move forward, we want to assure you that our dedication to maintaining the highest standard of service will remain unwavering. We are proud of our track record, and your positive feedback serves as a confirmation of our dedication.

Thank you again for your kind words, Sandra. We are looking forward to continuously providing the excellent service you've come to expect from us.

Regards,
Customer Experience Team”


Verified
5/5

2024-01-03

Great customer service

"Representatives are warm and welcoming. Very helpful. So far I have had an amazing experience. Prices are better than large retailers. Most definitely looking to purchase more in the future. "


Rep reply posted 2024-01-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Jeanette,

Firstly, I'd like to extend my sincerest appreciation for your kind words and taking the time to share your experience with us. Your feedback is invaluable.

We continually strive to provide the highest level of customer service every step of the way, from the moment an order is placed till it reaches your doorstep. We believe in creating seamless experiences that effortlessly meet and exceed your expectations.

Our commitment to excellence and consistent high-quality service is unwavering and we're thrilled that this resonates with you. We're looking forward to continuing to serve you with the same level of care and precision that you've come to expect from us.

Thank you once again for your recognition. Your satisfaction is our greatest reward.

Best Regards.
Customer Experience Team


Verified
4/5

2024-01-03

Added extra sales tax after purchase was completed

"After completing the purchase a representative added an extra month to delivery time and a second representative added extra sales tax. "


Rep reply posted 2024-01-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Mr.Robert,

We greatly appreciate your active involvement and the time you took to share your experience with us.

As a company, our commitment to providing exceptional customer service is unwavering. We strive to uphold our high standards, ensuring that every interaction meets the bar we've set for quality, responsiveness, and dedication.

We're proud of our track record of consistent excellence in service. We look forward to continuing this legacy, always aiming for the greatest satisfaction of all our valued customers.

Thank you again for your engagement.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-01-02

Fantastic

"Great service today while I ordered a new bed."


Rep reply posted 2024-01-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Delia,

We appreciate your wonderful feedback! Your engagement with us is highly valued and it's always heartening to see our customers having such a positive experience.

We take immense pride in ensuring an effortless and efficient service. Our commitment to these high standards is unwavering, as we continually strive to ensure every interaction meets and goes beyond expectations.

In closing, we want to affirm that our consistent excellence in service is a reflection of our dedication to all our customers. Your satisfaction is our success, and we look forward to continuing to serve you with the same level of excellence.

Thanks again, Delia.

With Kind Regards.
Customer Experience Team”


Verified
5/5

2024-01-02

You should buy from this company

"Sales person was able to answer all of my questions which made my choices much easier"


Rep reply posted 2024-01-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Barbara,

We truly appreciate your wonderful feedback. Your engagement with us and sharing your positive experience is greatly valued.

Our team takes immense pride in providing top-notch customer service that is second to none. Your satisfaction is our benchmark, and we consistently aim to exceed expectations. Our representatives are always ready to go the extra mile to ensure a seamless experience for our esteemed customers like you.

As we move forward, we will continue to uphold our commitment to excellence. Your positive experience is not an exception, but rather a rule that we adhere to diligently. Thank you for reinforcing our narrative of consistent service excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-01-02

Customer service

"Simon was excellent helping me with coverage on furniture!"


Rep reply posted 2024-01-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Lynn,

We truly appreciate your wonderful feedback. Your engagement with us and sharing your positive experience is greatly valued.

Our team takes immense pride in providing top-notch customer service that is second to none. Your satisfaction is our benchmark, and we consistently aim to exceed expectations. Our representatives are always ready to go the extra mile to ensure a seamless experience for our esteemed customers like you.

As we move forward, we will continue to uphold our commitment to excellence. Your positive experience is not an exception, but rather a rule that we adhere to diligently. Thank you for reinforcing our narrative of consistent service excellence.

Best Regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-01-02

This is by far best online store ever. I order from here all the time

"Coby was a big help. Thanks Coby for your assistance. "


Verified
5/5

2024-01-01

Customer service

"The customer service was amazing. My item was on back order and they found it in another state to get it to us asap!!!"


Rep reply posted 2024-01-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Andrea,

We're delighted to hear from you and appreciate the time you took to share your experience with us.

Your positive feedback reinforces our commitment to providing the highest standards of customer service. We strive to ensure that each encounter with us is as smooth and efficient as possible, regardless of the circumstances.

This dedication to service excellence is a cornerstone of our ethos, and we're thrilled to see it reflected in your experience. Your satisfaction serves as a testament to the consistent excellence that we aim to deliver every day.

Thank you once again for your kind words, Andrea. We're here to provide nothing short of the best!

Best Regards.
Customer Experience Team”


Verified
5/5

2023-12-31

Low Prices and On time delivery.

"I love the furnitures l ordered.

Low prices and reasonable.
"


Rep reply posted 2024-01-01
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Rachel,

We greatly appreciate your kind words and the time you took to share your experience.

Your engagement is truly valuable to us, and it is heartening to know that our team's efforts have been well-received. We take immense pride in maintaining our high standards of customer service and ensuring our customers derive the utmost satisfaction.

Excellence is not just a goal for us, it's a standard we strive to uphold every day. Your positive feedback serves as a testament to our unwavering commitment to this standard.

Thank you once again for your endorsement. We look forward to continuously providing excellent service and quality products that exceed your expectations.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-12-31

Koby was Wonderful

"I needed some advice, Koby was so honest and helpful. I had a problem with my credit card and Koby resolved it quickly. "


Rep reply posted 2024-01-01
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Joseph,

We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable in our mission to continually provide superior service.

As a company, we take immense pride in maintaining the highest standards of customer service. Every interaction is treated as an opportunity to demonstrate our commitment to excellence, and we are thrilled to hear you benefited from this.

Your review affirms our dedication to consistently delivering exceptional service. It is always our priority to ensure every experience leaves a lasting positive impression.

Thank you once again, Joseph, for your kind words and patronage.

Warm regards,
Customer Experience Team”


Verified
5/5

2023-12-31

Couch

"Five stars all around. Still waiting for the couch to come in but five stars for the customers sales rep."


Rep reply posted 2024-01-01
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Louis,

We appreciate your kind words and the time you took to share them with us. Your engagement with us is truly valued.

Our dedicated team is committed to exceeding your expectations at every step of your journey, ensuring an exceptional experience from the first contact to the last. Your recognition of our efforts is a testament to our constant drive for excellence in customer service.

As we continue to serve you and others, we remain steadfast in our goal of delivering consistent, high-quality service. We're proud to have left a positive impression, and we're eager to continue this trend of excellence.

Thank you once again for your review, Louis. Here's to continued exceptional service!

Best Regards.
Customer Experience Team”


Verified
5/5

2023-12-31

Excellent prices and customer service!

"Best price on the sofa I bought by a long shot! Called customer service (was given direct line) to verify information and they couldn’t have been nicer and more helpful. Will definitely do business with them again!"


Rep reply posted 2024-01-01
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Kevin,

We truly appreciate you taking the time to share your experience with us. Your engagement and feedback are invaluable.

We pride ourselves on maintaining a gold standard in customer care, and it's heartening to hear that this was reflected in your interaction with our team. Our employees are committed to providing the highest level of assistance to ensure your experience is positive and seamless.

In conclusion, we are steadfast in our resolve to consistently deliver top-tier service. Your satisfaction is a testament to the continuous excellence we strive to uphold. We eagerly look forward to assisting you again in the future.

Warm Regards.
Customer Experience Team”


Verified
5/5

2023-12-29

Morris is VERY pleasant and professional. The way he spoke put a smile on my face. Thank you!

"I felt special. I was treated as if I were family."


Rep reply posted 2023-12-29
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Dolores ,

We sincerely appreciate your thoughtful review. Your engagement with us enriches our community and encourages us to strive for the best every day.

Excellence in customer service is not just a goal but a standard for us. We believe in creating a pleasant and professional environment for all our esteemed customers, just like you. We're glad to hear that our efforts resonated with you.

Your feedback serves as a testament to our unwavering commitment to providing extraordinary experiences. We are proud to consistently deliver the exceptional service that each and every one of our customers deserves.

Thank you once again, Russell, for your kind words. We look forward to serving you again with the same level of excellence that you've come to expect from us.

Warm regards.
Customer Experience Team”


Verified
5/5

2023-12-28

Great customer service!!

"Great customer service. Keep up the good work! "


Rep reply posted 2023-12-29
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Nicki,

We truly appreciate you taking the time to share such a positive review. Your feedback is invaluable to us, and we are thrilled to hear about your easy and reliable ordering experience.

At the heart of our operations is a steadfast commitment to maintaining the highest standard in customer service. Our team is dedicated to ensuring that every step of your journey with us is as seamless and dependable as possible.

In conclusion, we are proud to consistently deliver excellent service that meets the expectations of our valued customers like you. We look forward to serving you again in the future.

Warm Regards,
Customer Experience Team”