ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-10-28

Excellent

"Product was a described and the shipping was fast. Will for sure order from this company again "


Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Kellie,

We appreciate you taking the time to share your kind words. Your feedback strengthens the bond we share with our valued customers.

In our pursuit of excellence, we are committed to maintaining the highest standards in customer service. We take pride in delivering seamless experiences, ensuring fast shipping, and providing quality products as described, just as you experienced.

As we move forward, rest assured that we will continue to uphold these standards, setting a benchmark in service that embodies consistency and dedication. Thank you for choosing us, and we're thrilled to know that you will order again.

Best Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2023-10-27

The best experience!

"Not only did I get a fabulous bookshelf by Ashley on SALE, it was packaged well and easy to assemble. Great 1st experience using 1st Stop Bedrooms! I will use them again for sure! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-27

Gorgeous quality at a great price!

"I found the couch and love seat that I really wanted. I looked high and low and 1Stop Bedrooms offered the best price by a significant amount. While I had to wait a bit for shipping, it was 100% worth the wait. The color, craftsmanship, quality and sturdiness is unmatched. It was well packaged and delivered professionally. I’m super pleased with my purchase and with 1Stop Bedrooms for truly delivering an outstanding product at a great price. Cheers to you, 1Stop! I’ll be a happily returning customer! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Shelley,

We're thrilled to hear about your recent experience with us. Your engagement truly enriches our community and we're grateful for your enthusiastic feedback.

We pride ourselves on offering top-tier products and services, and your experience validates our unwavering commitment to excellence. Our team is dedicated to ensuring the highest quality, from the moment you find the perfect piece to the moment it arrives at your doorstep.

Your kind words serve as a testament to our dedication to consistently deliver an impeccable service. We look forward to the privilege of serving you again in the future, continuously exceeding expectations and strengthening our commitment to excellence.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Cole was great!

"Very helpful in getting my product from California to the east coast so I can be in time for my clients installation. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Marty,

We appreciate you taking the time to share your experience. Your engagement not only brightens our day, but also helps us maintain the quality of our services.

Our primary commitment is always to offer unparalleled customer service. We pride ourselves on making every interaction smooth, swift, and satisfying. Your feedback is a testament to our continuous dedication to ensuring your needs are met in a timely and efficient manner.

In conclusion, we constantly strive to exceed expectations and provide the highest level of service. Thank you for acknowledging our efforts, Marty. We look forward to continuing to serve you with the same level of excellence in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Simmon Is awesome

"Simmon was very professional and helpful while helping me to make my purchase. If I could give a ten star I would. He was very patient and understanding. Very educative and nice to talk with. He is a very good employee who loves his job."


Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Francis,

We genuinely appreciate your time and effort in sharing your positive experience with us. Your commendable words truly mean a lot to our team.

We are committed to maintaining the highest level of professionalism and helpfulness - it is the cornerstone of our service. We strive to make every interaction, such as yours, a testament to our unwavering commitment to outstanding customer service.

Your experience is not an exception, but rather the standard we ardently uphold in every customer interaction. We are continuously inspired by our customers' satisfaction and are immensely proud to be recognized for our service excellence.

Again, thank you for your kind words, and we look forward to serving you again in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Great response!

"Confirmation and update was great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Lee Ann,

We are thrilled to hear from you! Your feedback is truly appreciated. Thank you for taking the time to share your experience.

Our team is committed to delivering an exceptional service, and we are delighted to know that it resonated with you. Upholding our high standards in every interaction is our promise, and we are steadfast in maintaining them.

We consider our customers to be our greatest asset, and it's experiences like yours that fuel our unwavering commitment to excellence. We look forward to serving you again and consistently delivering the high-quality service you have come to expect from us.

Thank you once again for your stellar review, Lee Ann. Your satisfaction is our utmost reward.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Great shipping time,great communication, great price

"Already reccomended to friends and family!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Scott,

We appreciate you taking the time to share your positive feedback with us. Your engagement is a key part of what drives our commitment to offering a top-tier experience.

Every day, we strive to uphold the highest standards in customer service, and it is through interactions like yours that we are motivated to keep raising the bar. It is our belief that each customer deserves nothing less than excellence, and we are steadfast in our pursuit of this goal.

In closing, we take immense pride in maintaining a consistent level of exceptional service that leaves lasting impressions. Thank you once more for being part of our journey towards excellence.

Kind regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Great Prices!

"Currently awaiting furniture delivery however, great price for furniture and friendly customer service. "

Detailed Review Benchmark + -
Overall customer service

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Stephen,

We are truly delighted to read your review. Your engagement with us is greatly appreciated, and we're thrilled to know that you have found value in our offerings.

Here at our company, we are committed to maintaining our high standards. Providing top-notch customer service is not just a goal, but a promise we make to every customer. We take pride in ensuring our team is always ready and eager to assist you with warm and friendly service.

In conclusion, our consistent excellence in service is a testament to the dedication we have towards our customers. Every interaction is an opportunity to uphold our steadfast commitment to quality and customer satisfaction. Thank you for trusting us, Stephen. We look forward to continuing to serve you.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Great quick service. Appreciated getting a call to confirm my purchase, since I missed an item. Will definitely check them out again!

"Great service. Appreciated getting a call to confirm my order. Will used them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Teresa,

It's wonderful to hear about your positive experience. We sincerely appreciate you taking the time to share your feedback. We believe in the importance of every interaction with our customers, no matter how big or small.

Our team consistently strives to deliver top-notch service, and your review is a testament to that. We are committed to maintaining these high standards that you have come to experience.

In conclusion, we want to thank you again, Teresa, for your kind words. We are proud to provide a service that ensures customer satisfaction and look forward to serving you in the future with the same level of excellence you have come to expect.

Warm regards,
Customer Experience Team”


Verified
5/5

2023-10-26

"Joe made everything go very smoothly. Great job & thank you for your help. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Kevin,

We're thrilled to hear from you! Your feedback is invaluable and we're truly grateful for your time and engagement.

At our company, we take immense pride in maintaining a high standard of service, ensuring that every interaction is smooth and beneficial for our customers. Your experience with Joe is a testament to the commitment and dedication of our team to deliver an exceptional service experience.

In our quest for excellence, we are constantly driven by the satisfaction and positive feedback of our valued customers like you. Your acknowledgment is a motivating force for us to continue delivering nothing but the very best.

Thank you once again, Kevin. We look forward to serving you with the same level of excellence in the future.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Joe

"Joe was great ! Pleasurable and fast experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Taylor,

We are sincerely grateful for your engagement and for sharing your favorable experience with us. The pleasure is all ours.

Our unwavering commitment to providing outstanding customer service is a cornerstone of our operations. We take pride in our team's professionalism and dedication, as exemplified by Joe, who you graciously commended.

Our mission is to ensure that every customer interaction is handled with the utmost care, speed, and efficiency. We believe in maintaining the highest standards and delivering a seamless experience at all times.

Thank you once again, Taylor. We look forward to serving you with the same caliber of excellence in the future.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Great service

"Very fast service, great selection"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Robert,

We appreciate you taking the time to share your experience with us. Your kind words are a testament to our ongoing efforts to deliver impeccable service.

At our company, we believe in setting the bar high when it comes to customer satisfaction. We're committed to providing swift service and an outstanding selection, always striving to exceed expectations.

Your positive feedback not only affirms our high standards, but also fuels our dedication to maintain the consistency in the level of service we provide.

Thank you once again, Robert, for acknowledging our relentless pursuit of excellence. We look forward to continuing to serve you with the same unwavering commitment to quality and speed.

Warm regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Excellent customer service

"Very helpful and nice customer service agent can’t wait to see the furniture "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Wayne,

We are delighted to hear from you and appreciate your feedback. Your words of encouragement make our day brighter!

Here at our company, we are committed to maintaining exceptional standards in customer service. Our dedicated team strives to offer an experience that is not only satisfying but also memorable. We believe in delivering the highest level of service, consistently, to all of our valued customers.

In closing, it's reviews like yours that affirm our unwavering commitment to excellence. It is always our pleasure to serve and we look forward to continuing our tradition of providing top-notch service.

Thank you once again for your kind words!

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Great customer service

"The phone call was easy to recharge the person I needed. I was offered a discount. I loved the personality with the salesman. He also looked out for the well being of my chair. Plus he knew who I was right away

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Monica,

We appreciate you taking the time to share your experience with us. Your interaction and feedback are invaluable.

Our team is committed to providing top-notch customer service, ensuring that every interaction is as smooth and efficient as possible. Your experience is a testament to this commitment, as we strive to create a personal connection with each individual we serve.

We take pride in our consistent delivery of excellence, and with each task, we aim to exceed expectations. Your satisfaction is our success, and we are thrilled to have been able to deliver such a positive experience for you.

Thank you again for your kind words, Monica. We look forward to continuing to serve you with the same standards of excellence that we are known for.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-10-26

Beautiful furniture

"Easy to order and salesmen was wonderful to work with. Love the living room set. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Charles,

We truly appreciate your feedback and the time you've taken to share your positive experience with us. Your engagement is crucial to our success, and we are grateful for customers like you.

Our team is dedicated to providing a seamless shopping experience, making it easy and enjoyable for our customers. We take great pride in our professional and friendly sales team who are always ready to assist and ensure satisfaction. Your wonderful experience with the living room set purchase is a testament to this dedication.

In conclusion, your feedback is a great reminder of our unwavering commitment to excellence in service. Rest assured, we will continue to maintain this high standard for all our valuable customers. Thank you for being a part of our journey towards consistent service excellence.

Best Regards,
Customer Experience Team”