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Verified
5/5

2023-10-13

Great prices

"The delivery was a bit long but great price"

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Christine,

We sincerely appreciate you taking the time to share your experience with us. Your engagement is a valuable contribution to our community.

As a company, we are committed to providing an unmatched level of customer service. We take immense pride in upholding our high standards and ensuring every interaction is of the highest quality.

In conclusion, we continuously strive to mirror our steadfast commitment to service excellence in every aspect. Thank you for being part of our journey towards delivering the best possible experience.

Warm Regards.
Customer Experience Team”


Verified
5/5

2023-10-13

Dining table

"My table came in perfect condition. Thank you! I’m obsessed with the style. The delivery was also very seamless. 12/10 experience. "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Nilda,

We truly appreciate your kind words and the time you took to share your experience with us. Your feedback is invaluable and we are thrilled to hear that you're enjoying your new table.

We continually strive to deliver exceptional service and it's always rewarding to hear when we have accomplished that. Our team's unwavering commitment to quality and seamless delivery is what sets us apart.

Your review confirms that we are upholding the high standards we set for ourselves, and we thank you for acknowledging that. We are dedicated to consistently providing excellent service and ensuring our customers have the best experiences.

Thank you once again, Nilda. We look forward to the opportunity of serving you again.

Sincerely,
Customer Experience Team”


Verified
5/5

2023-10-13

Professional

"Beautiful loveseat great delivery service "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Rodney,

We appreciate you taking the time to share your thoughts with us. Your engagement is invaluable, and it's always a pleasure to hear from our valued customers.

Every day, we strive to set the benchmark for superior service and we take pride in delivering nothing less than excellence. It's through maintaining these high standards that we can ensure our customers enjoy a seamless experience from start to finish.

In closing, our commitment to service excellence remains at the forefront of everything we do, creating a consistently high-quality experience for all our customers. Thank you once again for your positive feedback.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-10-12

Excellent Experience!

"Great furniture and the delivery was perfect. Couldn’t ask for anything better "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Bradley,

We sincerely appreciate your time and effort in leaving us such a positive review. Your engagement is truly valued and it helps us serve our customers better.

As a company, we are deeply committed to providing top-tier customer service and ensuring a seamless experience for our valued patrons. It's our unwavering dedication that propels us to exceed expectations, just as we did in your case.

In conclusion, we assure you that our commitment to excellence in service is a constant. We're proud to have fulfilled your expectations and look forward to maintaining the same level of service for all future interactions.

Thank you for your trust and support.

With gratitude,
Customer Experience Team”


Verified
5/5

2023-10-12

Awesome

"Package came in great and sealed, comes with instructions as well "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Leonardo,

We truly appreciate you taking the time to share your experience with us. Your engagement is what fuels our commitment to ensure the best for our customers.

Every day, we strive to maintain our high standards in customer service, ensuring that quality is not just an aspiration, but a consistent reality. Your feedback is a testament to our unwavering dedication to delivering excellence in every interaction.

In conclusion, we will continue to uphold our commitment to impeccable service, delivering consistently excellent experiences that our customers have come to expect and deserve.

Thank you once again, Leonardo, for your support and trust in us.

Best regards,
Customer Experience Team”


Verified
5/5

2023-10-11

Bed

"Joe was a great help with all questions I had about the bed and the side rails. I'd recommend him always. Can't wait for the arrival of my new bed. Thank you thank you Joe. It's appreciated. KA
"

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Karen,

We are thrilled to know that you had a wonderful experience with us. Your kind words and enthusiasm for our service mean a lot to us.

Our team strives to provide the highest level of customer service, ensuring that all your questions are answered, and expectations are met. Joe, like all our dedicated team members, is committed to delivering an exceptional experience.

We take pride in maintaining a standard of service that consistently sets the bar higher. This positive interaction you had with Joe reflects the dedication and passion we put into every customer interaction.

Thank you once again for your positive feedback. We look forward to continuing to exceed your expectations with our unwavering commitment to service excellence.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-10-11

Great Customer Service

"I purchased a bed for my niece, who lives at a different address than my billing address. 1Stop sent a text asking me to call to confirm the shipping info. I spoke to Chris and he was extremely helpful. He also let me know that I needed to order another piece to support the mattress, something I hadn't realized when I placed the initial order. Chris was able to add the piece to my order so that all the pieces are delivered at the same time."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Ann,

We are delighted to hear from you and truly appreciate you taking the time to share your experience. Your feedback is valuable to us as it keeps us connected to our customers and their satisfaction.

At our core, we are committed to providing not just exceptional products, but also superior service. Our team, like Chris, is dedicated to ensuring that every interaction exceeds expectations, offering guidance and support throughout the entire process. It's our promise to always bring this level of dedication to every customer encounter.

In conclusion, we're proud to continue a tradition of service excellence which, according to your experience, we are certainly upholding. We look forward to assisting you and your family in all future interactions, maintaining this high standard of service that you've come to expect from us.

Thank you for choosing us.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-10

Great customer service

"The best pricing and customer service! Raymond was a pleasure speaking with and helped save me money! Will definitely continue shopping here!! "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Kristie,

We are delighted to receive your wonderful feedback. Your engagement with us is greatly appreciated and the time taken to share your experience means a lot.

At our company, we hold ourselves to the highest standards in customer service. Our team is committed to providing a seamless and enjoyable shopping experience, every time. We're thrilled to hear that this was your experience with Raymond.

Your review reaffirms the hard work we put in every day to ensure our customers' satisfaction and delight. Rest assured, we will continue to strive for excellence, providing exceptional service as our standard, not an exception.

Thank you once again for your kind words. We hope to have the pleasure of serving you soon!

Best regards,
Customer Experience Team”


Verified
5/5

2023-10-10

Coffee table from 1StopBedrooms

"Buying from 1Stop bedrooms was a great experience. They called after I placed the order online for a coffee to confirm and also offer a sealing treatment. Delivery scheduling was efficient. Coffee table arrived with no issues."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Charisse,

We are sincerely grateful for your engagement and time spent sharing your experience. Your positive feedback is the fuel that keeps us going.

We are committed to providing an unrivaled standard of service, ensuring that each step - from purchase to delivery - is met with precision, efficiency, and care. Your recent experience is a testament to this commitment and our unwavering dedication to our customers.

In conclusion, we strive for excellence in every interaction. Your review confirms our determination to maintain this high level of service, and we are motivated to continue our dedication to delivering only the best.

Thank you once again, Charisse. We look forward to serving you again in the future.

Best regards,
Customer Experience Team”


Verified
5/5

2023-10-09

Dining chairs

"It was great and everyone was very helpful."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Danielle,

We truly appreciate your warm words and the time you've taken to share your experience with us.

Your engagement is incredibly valuable, and we're thrilled to see your satisfaction. Our team is wholly committed to maintaining a high level of service; it's our unwavering standard and we hold it in the highest regard.

With every interaction, we strive to make it 'great' and ensure our customers feel 'helped' - it's the benchmark we've set and consistently aim to exceed. Your feedback affirms our dedication to this principle.

Thank you once again, Danielle. We look forward to upholding our reputation for service excellence in all future interactions.

Best Regards,
Customer Experience Team”


Verified
4/5

2023-10-09

Nice desk chair

"The desk chair is lovely. The seat is a bit hard and wheels are leaving marks on my wood floor."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Mary,

We sincerely appreciate your engagement and the time you've taken to share your experience. Every customer interaction is of importance to us, and your feedback plays a key role in our quest to continually enrich customer experiences.

Our team is steadfast in its commitment to upholding the highest standards of customer service. We pride ourselves on delivering top-tier products, crafted with the utmost care and attention to detail.

In closing, our dedication to excellence in service remains unwavering. We look forward to serving your needs today, tomorrow, and for years to come. We value your patronage and thank you for being a part of our journey.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-10-08

Good company to work with

"From order placement to order delivery and receipt of furniture in perfect condition, I give the process 5 stars. "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Jennifer,

We sincerely appreciate you taking the time to share your positive experience with us. Your engagement is integral to our community and we're grateful for your voice.

Here at our company, we take immense pride in our unwavering commitment to customer service. We strive to ensure that every step of our process, from order placement to delivery, is handled with utmost care and excellence. Your acknowledgment of this speaks volumes about our steadfast dedication.

In conclusion, your experience is a testament to our consistent and excellent service standard that we uphold across all customer interactions. Thank you once again for your kind words and for allowing us to serve you.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-10-08

Joe

"Joe was very professional!"

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Jane,

We greatly appreciate you taking the time to share your experience with us. Your engagement with our team is highly valuable.

We pride ourselves on having a team of professionals who always strive to provide the highest standards of service. It is our commitment to ensure that your interaction with us is always of top-notch quality.

Your feedback serves as a testament to our consistent dedication to excellence. We're thrilled to hear that you've enjoyed a stellar experience, and we look forward to serving you with the same unwavering professionalism in the future.

Again, we thank you, Jane, for your review and for being a part of our journey towards continuous service excellence.

Yours sincerely,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
3/5

2023-10-08

Damaged on delivery.

"The put it in unwrapped and left. I found it on removing the plastic and cardboard. "

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Verified
5/5

2023-10-07

review of 1 stop

"Great service. I was advised of the status of delivery with every step of the way and the delivery process was seamless!"

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Adeola,

We appreciate the time you took to share your positive experience with us. Your engagement contributes significantly to our growing community of satisfied customers.

Our team is steadfast in providing an exceptional service experience, keeping you informed every step of the way. We believe in maintaining transparency and efficiency as key components of our high standards, which we are proud to uphold.

In conclusion, we remain committed to delivering seamless service experiences consistently. Your satisfaction is a testament to our unwavering commitment to service excellence. We look forward to serving you and others with the same high standards in the future.

Best regards,
Customer Experience Team”