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Verified
5/5

2023-09-23

Awesome!

"Great product, awesome communication and delivery. I would definitely recommend!"

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Karen,

We're thrilled to hear from you. Your engagement is truly appreciated, and we're grateful for your time to share your experience.

Our team is committed to maintaining the utmost quality in our products and providing top-tier customer service. We're always striving to exceed customer expectations, and it's wonderful to know we've accomplished that for you.

Finally, it's our consistent dedication to excellence that sets us apart. We're proud to have been able to serve you, and we look forward to continually providing exceptional service.

Thank you again, Karen, for your kind words!

Best regards,
Customer Experience Team”


Verified
5/5

2023-09-22

Quick great service

"Ordered a leather sofa from out of state. Excellent service."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Barbra,

Thank you for taking the time to share your positive experience with us. We truly appreciate your engagement and feedback.

We constantly strive to uphold the highest standards in customer service, ensuring our customers receive nothing short of excellent service, each and every time. Regardless of location or distance, we are committed to delivering quality and satisfaction.

Your review serves as a reaffirmation of our consistent service excellence. We look forward to serving you again, continuing our legacy of superior customer service.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-09-22

This is my second order

"I have ordered a bedroom suit prior to this most recent order of coffee table and end table sets. Customer service has been wonderful for both transactions and I am absolutely in love with all of the pieces I have received so far. "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Jayme,

We appreciate your heartwarming feedback! Your regular engagement with us is something that truly uplifts the entire team.

Here, we consider customer service as the heart of our operations, and we're glad to hear that our dedication to providing an exceptional experience has resonated with you. Our team consistently strives to deliver the highest quality service, ensuring that each and every interaction is as seamless and enjoyable as possible.

Thank you for acknowledging the persistent excellence we aim to deliver. Hearing from satisfied customers like you is what makes us strive even harder to maintain our dedication to superior service. We look forward to serving you with the same level of excellence in the future.

Warm regards,
Customer Experience Team”


Verified
5/5

2023-09-22

Ashley crenshaw recliner

"Great service everything went smooth,great communication.Ashley crenshaw recliner was even better than in pictures.The recliner is very solid and sturdy and looks great.Easy to assemble and everything works on it.Thank You! "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Patrick,

It's wonderful to hear from you. We sincerely appreciate you taking the time to share your positive experience with us.

Our team continuously strives to ensure that our customer service is top-notch and your feedback reaffirms our commitment to this goal. We're thrilled to know that your experience was smooth and our communication met your expectations.

We take great pride in the quality and craftsmanship of our products, like the Ashley Crenshaw recliner you've mentioned, and are pleased to hear that it exceeded your expectations. Our mission is to consistently provide not only high-quality products but also an enjoyable experience for our valued customers.

Thank you once again for your kind words. We look forward to maintaining our high standards and serving you with excellence in the future.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-09-22

A whole new livingroom

"The Ashley Signature furniture is very sturdy, yet comfortable. Delivery was smooth."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Marylou,

We appreciate your wonderful review and are delighted to hear your positive remarks. Your engagement not only uplifts our spirits but also encourages us to consistently strive for excellence.

At our core, we maintain an unwavering commitment to delivering high-quality products and service. The smoothness of your delivery experience and the sturdiness and comfort of our furniture reflect this commitment to perfection.

In conclusion, we pride ourselves on a tradition of consistent excellence in service. Your satisfaction stands testament to this fact. We look forward to serving you again and thank you for your trust.

Best,
Customer Experience Team”


Verified
5/5

2023-09-22

"The customer service representative was patient and helpful."

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Robin,

We greatly appreciate your engagement and the time you've taken to share your experience with us.

Your recognition is a testament to the unyielding high standards we set for our customer service. Our team tirelessly works to ensure every interaction is marked by patience, understanding, and a genuine willingness to assist.

We firmly believe in the power of excellent service to make a difference, and it's always rewarding to hear that we've been able to deliver on this commitment. We take immense pride in consistently providing a service experience worthy of a five-star rating, just as you've experienced.

Thank you for being part of our journey towards service excellence.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-09-21

Delivery was slow, worth the wait! Highly recommend!!

"Even though after my order was placed it took forever for my Ottoman to be shipped... However, I was updated each time there was a delay… Once shipped, it arrived super fast… It was very well packaged!! Cheaper than some other places I had found and I got free shipping! So over all it was worth the wait. Will I order again? Absolutely! I highly recommend them if you are on a budget can’t beat their prices… "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Sherry,

It's our pleasure to acknowledge your feedback and thank you for taking the time to share your experience. We are delighted to hear about your satisfaction and we truly appreciate your strong recommendation!

Our team is fully committed to providing an outstanding shopping experience for every customer. From our unbeatable prices to the meticulous care taken in packaging, we strive to exceed expectations at every stage. Our commitment to customer satisfaction is unwavering, and we consistently focus on delivering nothing short of excellence.

Your kind words and positive feedback serve as a testament to the consistent excellence in service we are dedicated to providing. We look forward to serving you again with the same level of quality and commitment.

Thank you once again, Sherry, for your trust and support!

Best Regards,
Customer Experience Team”


Verified
5/5

2023-09-21

Great

"Great fast service response"

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Kathryn,

We truly appreciate you taking the time to share your experience with us. Your engagement is invaluable and we are grateful for it.

Every day, our team is committed to delivering the highest level of service to our valued customers like you. Our aim is to always provide fast and efficient support, ensuring that each interaction is seamless and satisfactory.

Your review reaffirms the hard work we put into maintaining our high standards. It's feedback like yours that encourages us to strive for consistent excellence in all that we do.

Thank you once again, Kathryn, for highlighting our commitment to exceptional service. We look forward to serving you with the same level of excellence in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-09-21

Shocking timely delivery

"My last experience wasn’t so great, but they had the furniture set I was looking for at the lowest price. After making the purchase they had the furniture delivered extremely quickly and worked with my schedule to get it to me. "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Brett,

We're delighted to hear from you! Your feedback is invaluable to us and we truly appreciate the time you've taken to share your experience.

Our dedicated team is committed to providing unparalleled service and the highest level of customer satisfaction at all times. We maintain a steadfast focus on ensuring that every interaction is efficient, timely, and tailored to the unique needs of our customers.

In conclusion, we're proud to be a trusted provider of quality furniture, consistently delivering outstanding service. Thank you once again, Brett, for acknowledging our dedication and commitment. We look forward to serving you again in the future.

Warm regards,
Customer Experience Team”


Verified
5/5

2023-09-21

Great Service

"We have not received furniture yet but they have keep me notified through out the process. Good pricing and available every time I call. "

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Verified
5/5

2023-09-21

Friendly and helpful sales

"Sales representative was very friendly and guide me thru completed the order. Answer all the questions. "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Maria,

We're delighted to hear from you and appreciate your time in sharing this feedback. Engagement from customers like you is what helps us thrive.

Every day, we strive to maintain the highest standards in customer service, ensuring all inquiries are addressed promptly and thoroughly. Your experience is a testament to this commitment that we hold so dearly.

Conclusively, your satisfaction is a reflection of our constant pursuit of service excellence. We are here to provide an outstanding customer experience, every time. Thank you for acknowledging our efforts.

Sincerely,
Customer Experience Team”


Verified
5/5

2023-09-21

Awesome

"Great quality and as described!! Thank you!!"


Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Shawn,

We appreciate you taking the time to share your experience. Your feedback is valuable to us.

We're thrilled to hear that you were pleased with your experience. Upholding the highest standards in customer service is at the core of our business, and it's rewarding to see this reflected in your feedback.

Our commitment to delivering excellent service is unwavering and we strive to ensure every interaction exceeds the expectations of our valued customers.

Thank you for recognizing our dedication to service excellence. We look forward to continuing to serve you with the same high standards in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-09-21

Better than expected

"My bedroom set is perfect! Customer service was outstanding. After I ordered online I received a phone call verifying my items and shipping address. It was nice to hear from a real person. The shipping company also called to schedule delivery which was delivered weeks sooner than expected! Prices are very competitive. Thank you 1stopbedrooms! "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Jacqueline,

We sincerely appreciate your engagement and the time you took to share your experience with us. Your feedback is invaluable.

At the heart of our operations is an unwavering commitment to exceptional customer service. We take pride in our dedicated team, always ready to ensure a seamless and satisfying experience for our valued clients. Our aim to provide top-quality products at competitive prices is matched only by our dedication to ensuring a smooth, personalized shopping journey.

Your review is a testament to our consistent efforts in maintaining excellence in service. We believe that every interaction with us should be as perfect as the bedroom set you received. Thank you once again for your kind words.

Best Regards,
Customer Experience Team”


Verified
4/5

2023-09-21

Love my new bench!

"I would have rated 5 stars, but my order took longer than expected. It was worth the wait though. "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Theresa,

Thank you for taking the time to share your thoughts with us. Your engagement is invaluable and we are glad to hear from you.

We take immense pride in upholding the highest levels of service and ensuring a seamless experience for all our customers. Our team is dedicated to maintaining these standards, and your feedback plays a crucial role in this journey.

In closing, we want you to know that we are committed to excellence in every aspect of our service. We look forward to the opportunity to serve you again, ensuring the quality experience that our customers have come to expect and appreciate.

Best,
Customer Experience Team”


Verified
5/5

2023-09-21

Great communication

"Let me know what was happening every step of the way "

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Rep reply posted 2023-11-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Ryan,

We appreciate you taking the time to share your experience with us. Your feedback is instrumental in exemplifying the type of engagement we strive for with every interaction.

Here at our company, we pride ourselves on our unwavering commitment to customer service. Our dedicated and knowledgeable team is always ready to guide our valued customers every step of the way.

In conclusion, we believe in consistent excellence, and your experience reaffirms this commitment to stellar service. Thank you once again, Ryan, for your kind words. We look forward to serving you in the future.

Best regards,
Customer Experience Team”