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Verified
5/5

2013-09-16

"great jeans, quick delivery! very pleased"


Verified
5/5

2013-09-16

"Henley was thinner than I expected but seems like a good quality product on first try."


Verified
5/5

2013-09-16

"Very reasonable prices and fast shipping!"


Verified
5/5

2013-09-16

"The jeans are perfect they might be my favorite pair I own"


Verified
5/5

2013-09-16

"Quick ship and everything came as promised, great shopping experience!"


Verified
4/5

2013-09-16

"Love it! Shipped fast! And cool shirt"


Verified
5/5

2013-09-16

"Fast delivery, quality product "


Verified
5/5

2013-09-16

"This was my first time ordering from 20jeans.com as a Canadian I wasnt thrilled with the high shipping cost to Canada so I took advantage of being in Florida and ordered to the place I was staying. The people at 20jeans assured me that my order would arrive in time; however, do to some confusion since my billing address wasn't the same as my delivery address they flagged the order until I contacted them to assure them that this was in fact my credit card, and the correct location for delivery (nice to see a company actually care). Unfortunately this delay meant that my order didn't arrive in time, and I left back for Canada. At this point 20jeans.com continued to be amazing! They were always in contact with me, making sure my billing address was okay to ship to, focusing on all the minor details. Since shipping was suppose to be free, 20jeans.com covered the cost of shipping, including the customs charges. (AGAIN never had a company willing to do this). The shipping was very quick, and was at my house within 4 days of the mix up. 20jeans did a fantastic job on the customer service end! Even more impressive, their product is also amazing, the jeans are great, and the shirts are perfect, the sizing is accurate and fits perfectly. Thanks so much for being a great company and caring about your customers! Look forward to my next order from you guys!"

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Verified
5/5

2013-09-16

"I accidentally added an extra item to my order, i called them and they fixed it immediately and then my order arrived relatively fast"


Verified
5/5

2013-09-16

"Loved my Henleys! Definitely ordering a couple more before winter!"


Verified
5/5

2013-09-16

"Excellent process. Timely delivery and good product. Have already placed another order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-09-16

"Everything arrived in a timely manner. I was just a little dissappointed that I purposely ordered a few different sizes, (with the intent that I didn't know my size in 20jeans fitting) and had to pay return shipping. I contacted customer service, and they were sympathetic and offered a discount. Overall happy with the products."


Verified
5/5

2013-09-16

"I purchased the jeans for my son who is tall and very thin. I was worried about the quality because of the price, but I was pleasantly surprised when they arrived. The denim and fit is great and I will definitely be ordering more."


Verified
4/5

2013-09-16

"I used my credit card that is based in the Philippines to purchase my first pair of 20Jeans. They sort of had a problem verifying that I am authorized to use my card. My order was delayed a little bit but the important thing is I received my order in good shape. Other than that everything is fine. :D"


Verified
5/5

2013-09-16

"Delivered as advertised. I'll be back for more!"