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2/5

2023-03-14

Cartridge Leaks, Poor Customer Service

"Decided to give this company a try since prices for original Epson ink cartridges for my printer have gone through the roof. I now regret it. The refurbished cartridge they first sent me leaked all over the plastic bag that it was shipped in. What a mess. At first, I was happy that they said they'd send me a replacement. It just arrived and it's the wrong one. Poor cartridge quality and poor customer service. Who needs this grief over an ink cartridge? I'm an unhappy customer with regret. Don't be like me."

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5/5

2020-10-01

Great company, great product and first rate customer service

"I have been buying our cartridges from 247inktoner.com for years. I had an issue with one of my cartridges purchased. Janie a customer service rep, quickly diagnosed and resolved the problem with sending a replacement product.

This is definitely my go to company for all my printing cartridges.

Great Job Guys,

Chris Pappas - Ship-N-Go
"

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1/5

2019-09-16

very poor return policy!!!

"we mistakenly ordered the wrong product, but they would not let us return. Not very customer freiendly!!!"


1/5

2018-04-16

Product failed after 1/2 of the claimed lifetime

"A new extended black cartridge (4,000 page rating) was illegible after 2,093 pages, which count includes roughly 100 pages that are illegible as well.

Obviously need a new reseller.
"


Verified
1/5

2012-04-11

"They will charge a restocking fee for defective product shipped. You buy at your own risk. They will not refund your full money. You pay shipping for returning product. Beware."

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Verified
1/5

2012-03-29

"These guys sent me faulty ink cartridges plain and simple. I spent a good hour or more trying to get them to work, nothing. I finally give up and send them back to 247inktoner.com thinking they would make the situation right. Despite a "100% satisfaction guarantee" all I got was a combative customer service rep and was told to more-or-less F off because one of the stickers was missing.

Do NOT deal with these people. Compare prices and shop around (i.e. http://inkspector.com/)
"

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