"This is the second time we are ordering, and I will be ordering again. "
"Ordered yard signs. Design was easy. Prices excellent."
"Easy. Fast. Reasonably Priced."
"Quick and easy ordering online"
"This site was easy to use. "
"I ordered black bags with PINK ink and I receive black bags with RED ink and this company is giving me the run around instead of fixing the problem. I understand the color may not be exact, but pink and red is totally different and it’s not even close to matching my brand. I’m going to be mortified and embarrassed to show up to my event with the WRONG color bags. I’m hoping they fix it and I will update my review, but it’s been over a week of going back and forth. It’s ridiculous. And, don’t even try to get a manager on the phone. Good luck with that!"
"User friendly and affordable."
"Arnold was very nice and efficient with placing my reorder. "
"Arnold was very helpful and knowledgeable about the wrist bands and colors. I ordered 45 different colors and a few were not in stock (and I need them pretty quick) so he asked if it was alright to change them. I gave him creative license to pick colors and he did it. Very impressed! Also, I think the price for these is awesome. To stay in budget, I had to select China production however. I would definitely use them again!"
"Great Customer Service: Kind and helpful- Order placement process could be improved"
"easy to navigate and customize the products I need, and great pricing and turn around time"
"Ethan was able to find an order from 2 years ago and replace the current logo (too much detail) with the previous one. Thanks to his persistence he was able to correct our order so it can be filled
Cris Shuck"
"easy and fast to use! found a coupon online as well!"
"My 3rd year ordering Coolies from this company. Dennis was super helpful, made the process very easy. I'll be back next year !"
"I was under a deadline to create these wristbands for the opening WVU football game v Tennessee. I placed my order without really being able to see how the product would look. This was my fault because I used a custom template After placing my order I received an email confirmation less than 24 hours after that I received an email stating my order would be placed on hold due to artwork issues. I immediately called and spoke with Arnold who is very patient and worked to get my order correct and further, assisted me with getting my order sooner. Do not hesitate to order from this company their communication and service to assist you is top notch. Looking forward to receiving my wristbands and so will the fans and family supporting my son-in-law at WVU. Thank you Arnold!"
"SO FAR EVERY THING WE HAVE ORDERED HAS BEEN PERFECT. PRICING IS A TAD HIGH BUT ITS USUALLY WORTH IT."
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello Jasmine,
We apologize for any inconvenience caused. We have been discussing the matter over the support ticket you have created and have duly explained that as per agreed upon terms, exact pms colors matches are not available. Although we try our best to closely match the colors, the actual product outcome is not guaranteed to match the digital preview as these are merely computer generated images. Furthermore, as black background was selected, it had an effect on the pink imprint color that was selected and used. These are due to certain production limitations within the industry; such effects cannot be controlled and cannot thus be considered defects or flaws. Please refer to agreed terms for further details: https://24hourwristbands.com/terms-condition.
We have explained the matter to you in details over the support ticket where you were offered a 10% refund. You have written back to us and agreed to the 10% refund on 8/28. Please know that the 10% refund has been issued from our and and should reflect on your balance promptly if it has not already. An invoice is also attached that shows the processed refund on the order. We humbly apologize again and we thank you for understanding.
Regards,
24hourwristbands.com.
”