"This is the second time we are ordering, and I will be ordering again. "
"I liked being able to talk to someone about the ordering. Very helpful."
"I received the bracelets they look nice until you wear them a day or two then the writing comes off I still have this it's the I ordered that I refuse to give to people and the customer service here didn't care I didn't need the bracelet until my event in September so I didn't even think to call within 7 days cuz we didn't wear them yet will not be ordering from here again"
"I would like more details on the product. I had a great experience with ordering and processing. My only complaint is the turn around time for delivery. I have been satisfied with the products thus far. The credits on the orders are perks. "
"Ordered wristbands from 24HourWristbands and was charged for the order. 2 days later received a call from their customer service saying the website was wrong and I needed to pay $54 more to receive my order. I explained that the consumer should not have to pay for their error, they refused and had someone else call me the next day saying I could pay $24 more to receive my order. I explained again that as a consumer I paid what they charged, and will not pay anymore money due to their "alleged" error.
BBB reports the following:
Government Action
Justice Department Announces Multiple Charges for Price-Fixing Conspiracies in Customized Promotional Products Industry.
G Nova Corporation and Its CEO Indicted for Conspiracy to Fix Prices of Koozies; Netbrands Media Corporation and Two of Its Top Executives Agree to Plead Guilty to Conspiracy to Fix Prices of Wristbands, Lanyards, Temporary Tattoos, and Buttons
A federal grand jury in Houston returned an indictment yesterday against Taiwan-based G Nova Corporation and its Chief Executive Officer Yeh Fei Chu, aka Jim Chu, for participating in a conspiracy to fix prices of Koozies (foam or fabric sleeves that thermally insulate beverage containers such as cans or bottles) sold in the United States, the Department of Justice announced today.
The Department of Justice also announced that it has filed criminal charges against Netbrands Media Corporation and two of Netbrands’ top executives, Mashnoon Ahmed and Mueen Akhter, for their roles in a separate conspiracy to fix prices of wristbands, lanyards, temporary tattoos, and buttons sold in the United States. Netbrands has agreed to plead guilty and pay a criminal fine of over $6 million. Ahmed and Akhter entered guilty pleas on January 8, 2019.
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“Hello Customer,
We humbly apologize for the inconvenience caused. Due to occasional glitches or tampering in the website, the prices or selections may get altered. You ordered 100 custom tyvek bands but your order total showed $12.62, however, if you replicate the order on the site it displays ~$24. In such cases where correction is required, our representatives reach out to the customer regarding the matter. The upgrade to 2 day shipping and the addition of digital proof to the original invoice would further increase the order total to $54, as our representatives explained. We are sorry that error on the website was a technical issue on our part and completely understand that you want to cancel the order. Your order has been fully cancelled & fully refunded. Please check your balance to review it. Thank you.
Regards.”
"The site was easy to maneuver and order, the online chat help was great and the price was awesome!"
"Great products, great prices and easy to use website"
"Super easy ordering and great prices!"
"I have used this site over 5 times for fundraising at my workplace. We have over 400 people and someone is always in need whether it is a death, family health issue, or just an unexpected life event. This site offers a fast, inexpensive way to make some money for people in need AND also show your support !"
"This is my second time ordering from Wristbands. First order was perfect. Great quality and service. Very easy to navigate and design your products on the website. I am sure my next order will be perfect as well.
Mike H.
Southern Cal
"
"Easy to use website. Repeat purchase -- can't wait to see merchandise!"
"I ordered mugs and they came quickly and looked beautiful. Customer service was great. Placing another order now and hope for the same quick service at a great price. "
"Switched because of the ease in ordering on the website! Cant wait to pass out these Rightside Up bands!"
"We've been using them for 10 years, will continue to use them. d"
"2ND TIME I ORDER AND WAS COMPLETELY SATISFIED"
"This is the second time ordering. The process was easy and the product was good quality."
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello Aly,
We reached out to you on 8/8; the order number you provided is invalid and thus we are unable to look into your order. As per the context of your comments, please allow us to clarify. Per agreed terms, "Please check your order immediately upon receipt. All claims must be reported within 7 calendar days upon receipt of goods.If you receive merchandise that you believe is defective or of unacceptable print quality, you can use our online ticketing system to send us at least three pictures or more of the product within 7 days of delivery. Please provide pictures from different angles for a clear verification. We will have a Claims Representative to review the issue and, upon verification of the mistake, we will remake the product for you. Any requests for a remake or refund past 7 days after delivery will be denied." We hope we were able to clarify. Thank you.
Regards.”