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Verified
5/5

2004-10-20

"Their website is very very good. It's pretty clear. No trouble to find everything they sell."

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Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
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Speed of web site
Web site being easy to use

Verified
5/5

2004-10-07

"Absolutely satisfied. No complaints so far. Got what I wanted and arrived quick, smooth. "

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Verified
5/5

2004-10-01

"These guys are fantastic! The total price is up front before you check out 'coz they provide free shipping. I am sort of cautious about everything. So I ordered a not very expensive pen drive from them last week. Chose free shipping. But it only takes 3 days although they claim up to 10 days. Maybe because I live in the same state. And the pen drive is just cool. I am very satisfied. I guess there is a tricky part when ordering. You need to manually select "free shipping" from their shipping method drop down menu. In other words, free shipping is not their default shipping method. "

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5/5

2004-09-12

"I ordered the Zippy keyboard on Friday and when I got home on Saturday the keyboard was on my front porch. Wonderful service!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-08

"I bought a Thermaltake W0023 TT-560W power supply from them on 8/25/2004 and it arrived on 9/3/2004. The shipping was free so there's nothing to complain. The buying experience with them is excellent. I went to resellerratings.com first to see the rating before buying from them and they are among the highest rating so I went for it. Well, they really lived up to the ratings. I would recommend them to anyone, especially first-time buyers from them. I would buy more things from them in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Resolving problems
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-09-08

"Very very quick and responsive seller. I ordered two UV fans from them and got the product in pristine condition in very quick time. I called Customer service because I was had an accidental extra fan ordered and although the fans had already shipped (Same day shipping too :) They were very quick and helpful. Thumbs up!"

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Verified
5/5

2004-09-07

"EXCELLENT!!! Very good prices, easy to use ordering system. Great values. Bought 3 high quality fans for under $20. Arrived in two days, well packaged. Great prices, large selection, and excellent package tracking. Will definitely do business here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Being trustworthy
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Being easy to reach
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Verified
5/5

2004-08-27

"Bought a heat sink and a round IDE cable. Free shipping is great. It says it takes 8-10 days? Mine came in 5 after the order. Take about great. AND above that free gift order over $20? Got my self a free LED fan which makes my puter even better. Since most computer parts are over $20 anyway, I thinks its an awesome system. Will definetly shop again"

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Verified
5/5

2004-08-22

"Great product. Nice packaging. Responsive customer support. Expediant shipping. Great job 2coolshopping.com!"

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Verified
5/5

2004-08-19

"Excellent items, free shipping. Received in 4 days all the way across the country. Will buy again. A++++"

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Verified
5/5

2004-08-18

"I purchased 4 case fans from this web site. The web site is well organized and the shipping is free. Standard free shipping took 1 business day to arrive! I ordered Sun and received my package Tue. Amazing speed for standard trackable USPS free shipping. Product was well packed, exactly as I ordered and everything worked. I would definitely purchase from here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

Verified
5/5

2004-07-25

"While the item purchased was only a 60 mm fan, 2coolshopping was right on the ball. They offered free shipping (via ground) on any order. Item arrived within 4 days and was well packaged. I would order from this vendor again based this experience. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
5/5

2004-07-21

"Picked up several case fans and they all came without problems though they could have been packaged better. Interesting side note: package actually arrived before the email notifying my order had been shipped out had. Either that's fast shipping or slow email on their part. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
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Overall customer service
N/A
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-08

"Bought a case fan, arrived intact with no damages and Fast! Great low prices, would order again if needed."

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Is committed to quality products and services
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Is consumer focused

Verified
4/5

2004-02-21

"Shipping was fast and product was nice.Illuminescence keyboard is much smaller than what i thought,Description could have been better.I guess i am partly to blame also,i'm the one who bought it?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability