"You win! Fastest shipping ever!! Thanks"
"your comment about taking my rating of being very dissatisfied with your service as a compliment is either born of ignorance or pure stupidity. I was going to order other parts from your company until you were so unprofessional and childish by replying in the manner that you did"
"Steering wheel was drilled off center and bent, was hard to believe anyone would sell an obvious defective part. I called the manufacturer to get a replacement. The shipping was quick and appreciated, but the part ruined that experience. "
“Hi, we apologize that the item you received was defective from the manufacturer and glad the manufacturer was able to exchange it for you.
We will gladly help with the exchange or return, if you need our help just let us know cs@2wheelpros.com. However it sounds like the manufacturer was able to fix this for you already.”
"No hassle, for exactly what I ordered and in a reasonable time too. Especially considering I'm on the easy coast. "
"Good fast seller fair pricing"
"E-mails kept me informed of order status.
Delivery was as expected.
Product was as advertised."
"Sent wrong product and won't be sending correct product for another couple days till they receive the product they sent me "
“Jason, actually your statement is not correct in couple of ways. We sent you exactly what you ordered, and we will not be sending you the "correct" part, because it does not exist. Also, if the return was in fact due to our error - we would not ever tell you that it would take a "couple of days after"... we fix any issues right away.
It looks like you ordered two sprockets, one rear for 2000 Honda CBR600F4 and another front for 2005 Honda CBR600F4i. Not sure why you would select sprockets that fit two different bike bikes, but since you want to return the rear sprocket for 2000 Honda CBR600F4 we would have to assume you have a 2005 Honda CBR600F4i and not a 2000 Honda CBR600F4. The problem is - we do not sell a rear sprocket in the same brand for a 2005 Honda CBR600F4i, so we would not be able to send you a replacement. We can only issue a refund.
So feel free to send back the incorrect item you ordered for a full refund. Also if you need help finding the correct sprocket for your bike, just email us at cs@2wheelpros.com and we will gladly find one for you. Posting a bad review here does not help us help you in any way. Just let us know what you need and what bike you have and we will gladly find a solution for you.”
"Fast shipment...
Although, delivery agent required signature but delivered only during business hours. Had to make other plans with delivery company to pick up my item. But overall, would do business again!"
"I ordered 2 Sena SMH10's on a Saturday and they arrived on Wednesday! Very fast processing and everything is working great!"
"Order was here within the week. Satisfied and will order from 2wheelpros.com again!"
"The delivery was way more faster than I ever expected it, the tires and brakes look of quality. But the thing that got me was the fast shipping!! "
"I ordered some handle bars 2 weeks ago and have not received them. I call and was told they would call me back. And hour later I got a call telling me they did not know what happened to my order and that it would be shipped out on the 26th. Disappointing service so far. Bars will not be here until march 30th or 31st. They were ordered on the 17th. "
“Hi Gary, as you now know there was a problem with the original shipment and we had to reship the item to you. Unfortunately we were not aware of the issue in this case until you called us. The replacement was shipped today and shows ETA of 1 day and delivery date of Monday the 30th.
We apologize for the inconvenience. Let us know if we can do anything else to help.”
"great price and received quickly! thank you "
"ordered product as 'only one left'.
2 days later received email on backorder.
have not received update from company in 4 days"
“William, your order was placed on Friday afternoon the 20th. The same day within an hour to be exact, we sent you a notification that the item you ordered was out of stock, but more are on the way and it would be delayed by 4 to 6 business days. Your statement of "2 days later received email on backorder." is simply not true. We always follow up with our customers on any order issues within 24 hours and more often within an hour. In fact this item is not and never was on back order.
I do apologize that the item you ordered was out of stock, even though when you placed the order our website stated "1 left in stock". Sometimes inventory is incorrect (especially if one of something is left) or there may have been another customer who purchased the same item at about the same time. We did proactively notify you and you had the choice of cancelling the order as well. Instead you chose to post a negative review.
As for "have not received update from company in 4 days" - we already stated the item would ship in "4 to 6 business days" - we are not sure what update you are looking for. The item will ship in the stated time, or you can always choose to cancel the order. You will receive a shipping confirmation email once your order ships.
Thanks
2WheelPros”
"So fast so perfect!! Will buy from again and again!"
A rep from Adept Powersports, adistribution, has responded:
“Did you have an issue with an order you placed with us? We welcome criticism, but not sure what we can help you with. Your order was cancelled due to availability as you know.”