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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-01

"When I went to install the doors on my Polaris ranger the first item that was to be installed was not in the bow that the doors were shipped in , still waiting for the two bar clamps so I can continue to install doors , hope that the rest of the doors are in box. Thanks to James and ray the problem was resolved they went the extra mile to correct the oversight, recommend them to any one , job will done

"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-01-01
A rep from Adept Powersports, adistribution, has responded:

“William, as we discussed with you before you posted this review, we will gladly send the missing items or exchange the complete package altogether. Although extremely rare, it is possible for manufacturer of the product to mis-package the product - we are not the manufacturer, but will gladly get this fixed for you as already stated.

Happy Holidays!”


Verified
5/5

2014-12-28

"I tried my new goggles today on a cold weather ride. They worked great!"


Verified
5/5

2014-12-27

"No problem ordering got here quickly "


Verified
5/5

2014-12-26

"delivered on time and exactly what I needed."


Verified
4/5

2014-12-23

"Had the obscure part I needed but charged me $30.00 to ship USPS when the Post Office label stated $5.00 for fees."


Rep reply posted 2015-01-01
A rep from Adept Powersports, adistribution, has responded:

“We charge a $20 surcharge for all orders shipping to Hawaii and Alaska.”


Verified
5/5

2014-12-20

"shipping took a bit longer USPS than I would have liked, but good pricing on the part I ordered. "


Verified
5/5

2014-12-20

"Received items promptly and as described "


Verified
5/5

2014-12-18

"Expedited quickly had my order with in a week, will definitely do business here again!!!"


Verified
5/5

2014-12-13

"The correct product arrived in perfect condition. It took a little longer than I'd hoped but still very satisfied. I will continue to do business with this company.
"


Verified
5/5

2014-12-13

"Very fast delivery..and liked how fast they responded to customers emails"


Verified
5/5

2014-12-10

"Quick,perfect ,just what I ordered "


Verified
5/5

2014-12-09

"Super fast shipping, great price!"


Verified
4/5

2014-12-08

"good service but not very competative with price. You can almost always get a better price somewhere else."


Rep reply posted 2014-12-13
A rep from Adept Powersports, adistribution, has responded:

“Wow! Talk about a broad statement. We sell over 1 million unique part numbers, and Daniel has purchased 2. Most products we sell are very competitively priced. We will post the actual items Daniel purchased from us (2 orders), and you can be the judge.

http://www.2wheelpros.com/western-power-sports-universal-tail-light-2515102.html
http://www.2wheelpros.com/oem-parts/honda-gear-16t-23421-mn9-010-part.html

Are we the cheapest? Maybe not every time - but every time, our service is great and shipping is fast.

2WheelPros”


Verified
4/5

2014-12-07

"The website is very easy to use! But in my experience i took very long to hear from you guys regarding shiping my items."


Rep reply posted 2014-12-13
A rep from Adept Powersports, adistribution, has responded:

“Juliann, sorry your order took longer to ship than expected. The thanksgiving holiday didn't help either.

Even though most items we sell ship within 24 hours, some may take longer.

We try to provide the most accurate information we have on our website as far as ship times, and it looks like that info was accurate on the website in this case as well.”


Verified
5/5

2014-12-06

"My purchase very quickly. The dirt bike is beautiful. It is a keep sake for our 7 year old grandson for his birthday. We know he is going to be thrilled when he sees it. I would shop with this dealer again, we are pleased with the product."