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Customer service:
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Return/Replacement policy:
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Verified
5/5

2016-08-06

Great Glasses!

"This is my second pair of glasses order from 39 Dollar Glasses. Very satisfied with the quality and the price. Thank you for being in business."


Verified
5/5

2016-08-05

Awesome value perfect fit

"Love the cost savings. Wish I had taken advantage of the 50% off the second pair offer. "


Verified
5/5

2016-08-05

easy as pie

"it was very easy ordering my glasses. great job"


Verified
5/5

2016-08-05

Great price

"I needed a new pair of frames/lenses and for the price, these can't be beat. The frame is sturdy and fits my face well."


Verified
1/5

2016-08-03

4rd Order Scratched Glasses

"I purchased 3 other glasses from company with no issues.
4th order I spent more money for extra perks and glasses arrived with scratches
I ordered them scratch resistant and other items added.
Not a happy camper..i sent back to get corrected..
"


Verified
1/5

2016-08-03

poor customer service

"I have been a long time 39dollarglasses customer and have been very pleased with past orders, but my most recent order is a disappointment. The prescription is wrong... not sure where that went wrong. So I emailed them asking what my options were, but did not get a response. I used the chat service on the website. It took quite awhile for someone to be available. He didn't say "Hello" or "How can I help you?" I told him my situation, gave him my order number and waited. It took long enough that I turned my attention to something else for a minute and when I returned to the chat I saw that he had left the chat after telling me that I would have an email by the end of the day with the necessary information for returning the glasses. That was several days ago and I've still not received the email."


Verified
5/5

2016-08-02

Great as always

"39 dollars glasses always delivers and has fantastic customer service.
I recommend them all the time
"


Verified
5/5

2016-08-02

Good value

"Progressive lenses with anti-glare, extra-thin & light. Good quality lenses, however I'm ordering extra frames just in case! These would cost over $300 at Lenscrafters, so I'm happy, came out for less than $200 w/coupon at 39DollarGlasses.com, "


Verified
4/5

2016-08-02

Ordering system needs work but it saved me money in the long run!

"I ordered a pair of glasses back in March. I waited until mid May, still no glasses. It too 2 days to figure out the order had been cancelled by the system for some unknown reason and no trace of there ever being one. I only figured out that the order was cancelled because of a small blip in my CC card showing the money refunded.
I went ahead and ordered again, and this time, discovered a promo code that saved me another $10 on my order! This the good worked out in my favor. Other than the time I had to spend with no glasses. I also very happy with my new pair which arrived only 3 days later. So thanks $39 glasses!
"


Verified
2/5

2016-08-02

Slow service

"I have purchased glasses from 39dollar glasses for several years. The latest purchase, in July 2016, will be my last. It took 14 days to deliver my order, about twice as long as earlier orders. Calls to customer service resulted in a string of flimsy excuses and rude treatment. Live chat on the 39dollar glasses website is not fully functional on all browsers. I was pleased with the product when it finally arrived. Getting the product was too much trouble."


Verified
5/5

2016-08-01

Absolutely satisfied!

"Satisfied with the product and very satisfied with how quickly the glasses came."


Verified
3/5

2016-08-01

Frames small

"Very small in area that is the lens"


Verified
5/5

2016-08-01

Easy to order, fast delivery

"Had a great experience with 39Dollar Glasses! I placed an order for glasses on Thursday night and received them by next Tuesday. Highly recommend. Will be a repeat customer FOR SURE!"


Verified
3/5

2016-07-31

Have always been happy in the past

"I have always had a good experience ordering my daughter's glasses from 39Dollar Glasses. Her prescription changes quite a bit, and she mostly wears contacts, so we have been ordering inexpensive glasses from here for backup. This time the glasses showed up totally bent. They were sideways on her face and the arms that go behind her ears were totally lopsided. We had an appointment already scheduled at her eye doctor, and luckily they were able to adjust them (it took some work), otherwise they would have been returned. "


Verified
1/5

2016-07-31

horrible

"Glasses twisted. Lenses were bending. No value to buy absolutely. Glass technician should be shameful"