ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2019-10-13

Excellent product

"I don't know anything about these or what makes this better than other brands. I chose this product because of the installation video and the fact it was labeled as preprogrammed. I live in the country and only have the option of satellite or wireless internet. Unfortunately the wireless tower is behind our house hidden by our woods. I "receive" the signal at my neighbor's house and bridge it to my house from the front. I installed side A on my neighbors house, pointed it in the direction of my house Then installed side B on my house, pointed it back toward neighbors. Went in the house plugged Ethernet into my router and just like that I had a connection.
PROS can send signal around fixed objects over a long distance. We didn't lose any internet speed over the bridge we spanned a distance of around 1,500 feet. This system was the answer to my problems. (As long as these neighbors don't move and the next won't allow me to keep side A on their property) finally,
The support team is available by phone Monday-Friday, 9am to 5pm CST.
Cons: expensive but we'll worth it because it works and is "plug and play"
Directions are okay but side B could use more description. Valerie provided an excellent description via email but it would be nice to get it with the package. Please write step by step instructions for lay people in chronological order and add that to your instruction sheet. LAN, POE and MAIN are confusing when you don't know what they mean. It would also be nice if the led signal lights were on the side ,front or available remotely. My installation required side B to be hose clamped to a pole and very hard to see the lights on the back. Fortunately, I had line of sight and it connected right away.
Bottom line, if you need to send your signal wirelessly and have power on both ends this system rocks. Yes I would buy again and will recommend to others.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-03

Works well

"Installed and working well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-06-03

Excellent Experience

"I received my Cel Fi GO X from 5Gstore very quickly. It was packaged well and arrived in perfect condition and the order was 100% correct with all of the equipment that I ordered. I installed this system and it functions as described. The 5G store website is also very informative, will all of the information you need to decide on a system for your application. Their price was competitive with all the other web sites (I surfed all the other web sites) and a big plus is that they answer their phone and you can talk with a live human. I will recommend the 5G store to anyone that needs cell phone booster equipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-01

OUTSTANDING support from 5Gstore

"I have a challenging cellular environment at my home and was not sure what combination of antennas and equipment would end up working the best. I worked with Valerie at 5gstore.com (aka 3gstore.com) on options and she was able to work out an arrangement where I could ship back the antenna and get a full refund if they didn't work (I had to pay shipping of course but that was more than fair). As we worked through this over the course of a month, Valerie was constantly responsive and went above and beyond to get me additional info and details around things like optimal antenna placement, mounting options, mast options, and more. I can't imagine buying cellular equipment or CradlePoint equipment from anyone else - truly STELLAR support!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-06

Excellent

"It was a very good experience and the costumer service knowledge very good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-14

Excellent Experience

"Worked with Matt. He was knowledgeable and the experience was pleasant and easy. I got the correct items quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2018-11-02

Ordered Yealink T46G phone sent Verizon branded phone instead

"Ordered 10 Yealink T46G Phones over $1,500 worth and were sent Verizon branded version of the phone. They will not take back the phones even though I tried returning them within their 30 day period. Their policy is no returns on phones and they will not budge. Do not buy from them! They are horrible to deal with and will rip you off. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-28

"The product worked just as we hoped it would."


Verified
5/5

2014-07-17

"Thus far I am greatly satisfied with the service that has been provided to me by this company. The girl that helped me in figuring out the proper product I needed to the guy that spent at least 45 min.s in assisting me on the install. Thank you all. I hope that now that I have written this the product does not crap out and I cant get a hold of tec. support?? ;)

Sincerely,
Sean Miller
"


Verified
5/5

2014-07-16

"Order went smooth. Call to customer support was smooth. Delivery was smooth. No complaints."


Verified
5/5

2014-07-16

"Great experience from start to finish!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-15

"They had just what I needed and delivered it on time."


Verified
5/5

2014-07-15

"This was our first experience purchasing from 3Gstore.com and they exceeded my expectations completely. Product was delivered next day! That was faster than when I purchased direct ! Thank you."


Verified
5/5

2014-07-15

"Ordering process was simple, links to support documents were provided and delivery and product were as expected."


Verified
5/5

2014-07-15

"Your technicians are very courteous and take the time to answer all of my questions and make the effort to resolve all of my problems."