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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-04-05

"Great products, service and support! Second to none. Learned about 3G from a neighbor who, by the way, is another very satisfied customer. Excellent product selection, web navigation, and clips, links, tips and advice to assist the online purchase process, that is not to mention the great live chat (Thanks Vanessa). Within an hour I received an email notice of shipment and it was there the next day, along with an email notice of the delivery. I called for suppot and was pleasantly surprised at the patience, expertise, and competence of the help I received (Thanks Victor). I made a network problem and Victor guided me all the way to complete restoration and the upgrade I sought. I highly recommend 3G and will continue to purchase my gear there."

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Verified
1/5

2013-04-04

"I purchased the antenna and connector as recommended by a 3Gstore employee...it arrived on time, good. It does nothing to improve reception with my T-mobile hotspot router; in fact, I get one bar less with it connected! Talked to the same employee: wrong frequency antenna, suggested I return it for one that covers the T-Mobile frequencies. I thought they would give me a price break--No. Final result (including shipping wrong antenna back to store for credit, price of new antenna, shipping): $73.07. If the latter had been recommended from the first: $58.17, and I would have had when I needed it..."

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Verified
5/5

2013-04-04

"This is by far the very best customer support on the internet. They take time to understand your needs and point you towards the best product. After sales support is just as good. They take the time to get your product fully up and running. Where else can you get this quality of service, anywhere!"


Verified
5/5

2013-04-03

"a very good item and work good and fast service."


Verified
5/5

2013-03-30

"Excellent customer service. They care"


Verified
5/5

2013-03-27

"Helpful tech staff. Fast delivery. Everything worked as expected."


Verified
5/5

2013-03-24

"This is a great antenna and was very easy to order. Thanks"


Verified
5/5

2013-03-24

"Very quick delivery. Good support. "


Verified
5/5

2013-03-20

"Exactly what I needed and received it the next day. "


Verified
1/5

2013-03-18

"I made the mistake of ordering the wrong item ..... But your return policy and in store credit policies are absurd ! I will never buy from the 3g store again !"


Verified
5/5

2013-03-17

"Supperfast dilevry even in holland !!
Website is supperfast and easy to use !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-15

"I used the chat feature to communicate with several employees and it was a great experience. Quick, accurate and helpful; a great combination. I would use them again and recommend them to my colleagues."


Verified
5/5

2013-03-11

"I found the person who helped me (Kevin) very knowledgeable, friendly and communicative: I'm pretty sure he solved my problem. Unfortunately, he included a cable in the order that I didn't need, but another competent technician (Valerie) apprised me of it and quickly secured a return order. My experience with 3G was a happy one, and I cheerfully recommend them."


Verified
2/5

2013-03-09

"Still not receive my order yet after 7 working days, FedEx tracking show it left their CA warehouse on the 3th and today 8th and no update on the delivery date. The warehouse is only 2 hours from where I live. What gives?"


Verified
4/5

2013-03-09

"Website had some MySQL related errors when trying to access info on connectors a few times. Shipping is a bit pricey and was kind of slow to deliever. Product was as advertised and well represented in description though. So all in all a good experience."