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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2017-06-23

Great Experience

"Researched the camera I wanted, and found that 42nd Street Photo had the best price. The site was easy to navigate, the process of buying was incredibly easy, and the shipping was fast. I've gone back to them and will continue to go to them first for all my photographic needs."

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Verified
5/5

2017-06-16

Great customer service

"I had a great experience with 42street I purchased a Canon 80D and from the ordering through the shipping process they were very helpful. I am now a returning customer as I will be buying some new lenses from them soon."

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Verified
5/5

2017-06-15

recent order

"as always INCREDIBLE service"

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Verified
5/5

2017-06-13

Fair price and service

"Initially I was suspicious about the low price - $250 less than other stores. Understanding that it was a grey market (without US warranty) and that they provided me with a free US 3rd part warranty I made the math and it pays. Also how offen does a new Nikon camera goes bad on the 1st year ? I end up saving $250 and have a warranty in case anything goes wrong. "

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Verified
5/5

2017-06-13

Canon Lense

"Very easy to navigate website and very good price. Customer service was very helpful."


Verified
5/5

2017-06-13

Good Value

"Found the best price at 42nd Street photo after searching local stores and internet. Online order was fast and easy. Order follow up by phone was a good experience - easy to communicate and staff knows the products well."

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Verified
5/5

2017-05-11

42nd St Photo

"Originally, went into this store while I was visiting NY. When I was price checking a new lens, I looked up their site and found it significantly cheaper than anywhere else. I ordered the lens and the store even called me later about my order. I have never had any issues with my purchase, and I was also impressed with their customer service."

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Verified
5/5

2017-05-10

Excellent customer service

"I've just ordered Canon 6D digital camera from 42nd Street Photo. Placing an order was easy, customer service was excellent, they even included an extra battery for me! I will definitely shop here again."

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Verified
5/5

2017-05-08

Excellent Customer Service

"Just received the Olympus system I ordered through 42nd Street Photo. During the course of ordering this new system, I had some questions and reached out to Customer Service for some help. Robert went out of his way to address all my questions and, upon learning I needed the system earlier than anticipated, they actually shipped the system 2nd Day Air to ensure I received it when I needed it. It was a pleasure working with someone who knew their camera equipment so well and could address all the technical questions I had. I can't tell you how much I appreciated them working so closely with me and I couldn't be more pleased with my purchase. Great job by 42nd St Photo!!"

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Verified
5/5

2017-05-03

Great purchase

"I purchased a Nikon D3300 camera from them. The service was great. They even called me before approving the order to make sure I ordered the right thing. The camera arrived not long after that. I still have the camera and it is great."

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Verified
5/5

2017-04-27

Great Service

"Not only do they provide great service,also great advice on upgrades."

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Verified
5/5

2017-04-27

Great customer service

"After placing my order for a lense, Adam called me to confirm all the details and make sure I'd have proper fitment. Not very often a company provides that kind of service. I'll be coming back."

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Verified
5/5

2017-04-27

Customer Service

"After placing an order online I received a call from Adam. He went on to inform me that the item I asked for was not available but was able to upgrade me to a better quality lens. We discussed possibly upgrading camera packages as well, which I appreciate the information, was not in need of on my budget. He was very knowledgeable about the products and even recommended a filter to protect my lens which I had not thought of. Thanks for your excellent customer service and quick response to my needs.

Thank you,
Keith
"


Verified
5/5

2017-04-26

Excellent service

"I bought my cannon 70d from 42nd St Photo and they game me a call to ensure that was getting what I wanted. I had accidentally ordered to Japanese version. But not to worry everything was taken care of!"

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Verified
5/5

2017-04-26

Excellence in Service

"While I don't expect too much out of stores, it appears 42nd St strives to at least attempt to go one step further with their service.

I'm always confident when it comes to entering in my shipping address (as until now, I've never had anything delivered to the wrong address at my error), it was certainly nice when the business gave me a call to ensure that it was going to the right address. Considering the price on the product I had recently purchased, it's a nice precaution to take.

I would definitely recommend this store and it's rather comforting to know the reviews I've read previously on this store appears to match up with how I've been treated.
"

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