ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

5/5

2024-09-21

Prompt delivery and competitive pricing.

"This was my first time ordering from 42nd Street Photo. The website is very easy to navigate and the payment system is straightforward. Confirmations were received at all stages and the Canon EOS R3 camera I ordered actually arrived quicker than I expected. I couldn’t be happier with my purchase
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-19

Rode Wireless II Mic

"Fast Delivery Excellent Service
I needed a Rode mic and a quick search online landed me on your website. I got every nugget of information I was looking for from the photos/descriptions. The item was ordered on Friday was shipped by Monday. John was extra helpful in updating me and dispelled any fears. Highly recommended
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-17

Great experience with online ordering out of state.

"I live in Kansas City and wanted a specific Sony a9 III camera that would have taken 5-6 weeks to receive from other camera stores. I found out that 42nd Street Photo had the camera in stock and I took the chance with online ordering. It took only 1 week to be delivered from purchase date. The delivery went smoothly, and it even arrived two hours earlier than my selected delivery window. I had many worries about ordering online and shipping, but was very pleasantly surprised with how well things turned out. I’ll definitely be back for more photography gear soon"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-14

Nikon Flash and Battery Grip

"The Nikon flash and battery grip I required arrived promptly and just as described on the website, the battery grip is OEM and like new, transaction online was so easy, well boxed and in mint condition, well -priced too. Quick and informative correspondence before the deal was sealed! Keep it up!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-12

Excellent service, good communication and fast delivery.

"I called 42nd street photo to get advise about a couple of cameras. The person I spoke to was really helpful. When I was placing the order I decided to add a Wide angle lens. I used the online chat to ask which lens I needed and I quickly received the info I needed. I placed my order on Monday and received my new Nikon Z6 III camera along with a NIKKOR Z 14-30mm f/4 lens at 10:30 on Friday morning. Fantastic service, thoroughly recommend.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-10

excellent

"Placed my order on Monday 2/09/24, arrived 03/09/24 including a Solar telescope, CCD camera and solar filter, all in impeccable state. Can't wait until winter ebbs and try it out. Very pleased all round and will definitely use again. The service and speed of delivery is ridiculously unparalleled. Top marks for customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-08

Highly recommended! ️️️️️

"Seamless shopping and delivery experience from start to finish. I saved 35% on a used Nikon Z6 III camera in tip-top condition. Website had regular and understandable updates on the progress of the package and it arrived in perfect condition with no shipping issues. Entire process from start to finish was easy and hassle free. Would easily buy from 42nd street photo in future
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-06

Great Sales and delivery service

"The camera I ordered was shipped out very quickly and received by DHL within the delivery window. I managed to chat with Adam as I needed clarity on tracking app. Great service for buying and delivery. Not needed any further customer service as the product works very well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-04

Excellent company to deal with.

"I am over the moon with the customer service I received from Ralph at 42nd street photo. I needed a Nikon Z6 II camera immediately, Ralph went above and beyond to get me the camera, From sourcing the camera to organizing the delivery, he did an excellent job. Plus I was kept well informed throughout the delivery process and the camera arrived exactly as described, in full working order. Would recommend 42nd street photo to anyone who wishes to buy photographic equipment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-02

Good reliable service & a tinge of humor

"Had no issues in ordering another rx100vi camera from this company because if there's a problem they just sort it out no fuss no muss!! Very friendly and polite this is a great bonus plus I was not expecting the camera until Monday 2nd or 3rd September as this was ordered on 22nd August so 42nd Photo's service and delivery is top notch first rate and ridiculously efficient service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-29

Competitive price and fast delivery.

" I recently purchased a Sony a6700 camera from 42nd street photo. The whole online process was quick and easy, and the price of the camera very competitively priced compared to others around. From ordering to delivery took 5 days. The camera arrived in perfect condition and is everything I had hoped for. I will definitely use 42nd street photo for all my photography needs.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-27

Prompt and Efficient service

"Very good to have this local camera store in Midtown. Staff was very helpful. I needed a new Nikon Z6III camera and 24-70 lens, the part exchange made it more affordable. Friendly and efficient service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-25

Quick efficient delivery and good communication from the company.

"I've only done one order, but I found the service to be outstanding. I found my hard to source Sony α7 II camera, at a great fair price. The package shipped almost right away, and they answered my email question about my package within a day or two. I received my order within a week of placing the order. I will definitely use this website again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-23

First Class!

"I must admit the service was first class, although I didn't expect it coming from New York high-street sellers. Still the delivery was faster than some I have purchased from New York! I bought a Nikon 200-500mm lens through 42nd Street Photo and had exactly the same brilliant service. The camera lens I purchased is fantastic just what I expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-21

Easy online ordering & fast delivery.

"I chose 42nd street photo as they had the Sony A7S III camera I've been looking for, in stock and at a cheaper price than anywhere else. The order arrived on time, well packaged and was informed of the delivery every step of the way. Would highly recommend and use them again, thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges