ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

5/5

2024-06-01

Best Online Service & Pricing Anywhere!!!

"I appreciate their vast range and inventory of items, and having now purchased two BMPCC 6K &4K cameras through 42Photo.com, appreciate their prompt ordering and hospitable service. In both occasions their prices compared favorably with other vendors selling the same products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-31

Amazing service.

"Quick delivery, discount, cool communication, and a variety of products make 42nd street photo stand out! I was impressed by the speed of delivery - my Nikon Z7 II camera arrived much sooner than expected, allowing me to start my photoshoot without delay. Their customer service team was also responsive, helpful, and professional throughout the entire process. Any questions or concerns I had were addressed promptly, making me feel valued as a customer. Furthermore, the website offers a wide variety of products, ensuring that I could find everything I needed in one place. I highly recommend 42nd street photo to anyone in need of photographic equipment and exceptional service. I will definitely be a returning customer!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2024-05-27

First class service.

"I had the opportunity to purchase my Nikon Z6 II camera from 42nd street photo and I was thoroughly impressed with the entire experience. The website was user-friendly and easy to navigate, making it simple to find exactly what I was looking for. The product descriptions were detailed and accurate, helping me make informed decisions. Once I placed my order, I received timely updates on the status of my shipment. The camera arrived promptly and was well-packaged, ensuring that everything was in perfect condition upon arrival.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2024-05-26

Great Customer Service

"Recently bought a Sony a7iii and a Tamron lens from 42nd Street Photo. Great company to deal with. Fast and friendly communication around a different delivery day which they offered to my advantage. Camera and lens well packaged. Competitively priced. Will definitely use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-22

Great service and support from these guys.

"Found this website on google and had a look at some reviews first: Turns out they were right; the shipping was instant after the PayPal payment was received and the ordered Nikon Z50 camera was delivered super-fast. I saved around 30% off the price on local camera stores.
Will continue to purchase all my photography needs from 42nd Street Photo.
"


5/5

2024-05-22

Manfrotto ball head purchase

"Great value for a new Manfrotto ball head added to my arsenal. Product as described, great customer service in store and online. Great advice given which lead to my online purchase with extremely fast delivery. I've been buying here 30+ years so obviously always happy!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-21

Completely Satisfied.

"This was a flawless transaction with a company that I would gladly do business with again. My Sony a9 III camera arrived lightning-fast, securely packed and in exactly the condition described. In addition the entire Customer Service team were awesome. They answered all of my questions promptly, courteously and they proved to be very knowledgeable as well. I had the camera in two days. Highest recommendation
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2024-05-20

-1 Star 4 Stars for an Honest Mistake

"I'd have awarded 5 stars but for the fact that the wrong M.zuiko lens was shipped initially, however the wrong one was delivered the next day and the correct lens delivered by DHL a day after. It was an honest mistake and 42 STREET PHOTO certainly resolved the problem quickly and efficiently. An excellent service at a great price. Will definitely use in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-19

I’m very happy with my experience.

"42nd street photo is the best place I have found for photography and audio equipment. In this instance, I was looking for a used Nikon D5600 camera. 42nd street photo was the only place I could find which had them in stock. They offered free shipping for this camera and I had it in my hands in 2 days rather than having to wait 5 to 6 weeks if ordered from other camera stores. Highly recommended.
"

Detailed Review Benchmark + -
Overall product shipping and delivery process
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services

5/5

2024-05-18

Excellent Experience all round

"Customer service is exemplary, it is simply exceptional. The condition of the used lens that I bought was superb, as the delivery was prompt and well-packed. The whole process was very easy and well organized. It appears new and seamlessly consummates my Canon R8. Also had a great experience with Jonathan who started the process off. Top marks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-17

Outstanding customer service.

"I was looking into buying a Canon EOS R8 camera and 42nd street photo was having a great deal that included a 24-50mm lens and an external flash. I placed my order and before they sent it out they called me to make sure they had all the correct information and double check my shipping address. After placing the order, my camera shipped the same day and I received it two days later exactly as described. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2024-05-16

Brilliant Customer Service at a very competitive

"Ordered a new, discounted OM-5 systems camera and lens package on a Wednesday-arrived via FedEx the following lunchtime. Brilliant! The camera and lens were well packaged and, although early days, I'm more than happy with the images captured so far. Great customer service-many thanks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-14

Fast shipping and great prices.

"The level of service I received was excellent and the delivery time was very reasonable, I made a call regarding a query I had with regards to my order and the response I got was immediate and accurate. The actual delivery was exact on the time and date promised.
I'm delighted and would definitely use 42nd street photo for future purchases.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2024-05-11

Awesome transaction.

"I’m so glad that I purchased my Canon XA35 camcorder through 42photo.com as the service received was wonderful from start to finish. Greg was fantastic and kept me updated from start to finish with regards to the order and timescales, very transparent and extremely helpful and kind. If I ever need another photographic accessory down the line, I won’t hesitate to use 42photo.com again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-05-10

Early delivery with more and better extras

"Item arrived a day earlier than predicted, well-packed and in immaculate condition. They included a couple of free gifts, viz., cleaning cloth, a set of four filters and a carrying case. It was more than I was expecting. I'll order from them in the future. Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges