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5/5

2003-03-19

"Good customer releations,item just as offered, fast shipping time.
Don't hesitate to buy from these people.
"

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5/5

2003-03-15

"I just purchased an Olympus C-4000 zoom with the Pro-Package. I have never bought online before, especially such a large investment. I was very pleased with the promptness of the shipment and extrememly relieved that everything was as stated.
Thank You!
"

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5/5

2003-03-15

"Since this site was instrumental in my selection, I figured I should post my experience with my decision.

I spent a lot of time looking for the best price and package for an Olympus 5050 digital camera. It was also important for me to find a reseller who had treated their customers right, after reading all of the horror stories this was probably more important than lowest price.

I did the best price searches using the available web sites and still wasn't comfortable with what was out there, then a friend recommended that I look out at ebay for the camera, eventually I found the Pro package at 47st Photo, the package deal was the best out there that I could find and I did a lot of searching even after I found them. Then after looking at their buyer ratings, which are head and shoulders above the rest, I went ahead and did a "Buy It Now". This is my first ebay purchase, I guess all of the bad press kept me away, I honestly didn't think "reputable business" and "ebay" was possible, boy was I wrong.

All I can say is that this is the best Internet purchase I have ever made. Excellent product they even included something that I thought I was going to have to buy. Outstanding service, no pressure sales when I called the next day to complete the purchase. Shipping was immediate I had it up here in Alaska in two days. I wish I could say more about this place, I will definitely buy from them again. This is probably the best camera site out there, you can be skeptical but make sure you check these guys out, I am sure you will be as comfortable and impressed as I was if you go with them. Kudos to this site and 47th St Photo for a great buying experience.

One bit of advice for the buyers out there, it looks like the prices that are available via the ebay site are much better than what they have at their regular site which is linked above, check out their ebay store at this link to see all of their available items and packages http://www.stores.ebay.com/id=16658448

And for the folks at 47st, thanks for including the lens adapter. The only thing negative was that I didn't know I was going to get it because it wasn't listed in the package. I know, what a complainer, but it was the only thing I worried about until the package arrived. Great job, thank you.

In closing, I still can't believe I bought something off of ebay. If I learned one thing, it is that you can really find great deals AND honest/reputable resellers out there at ebay. This has been a real paradigm shift for me. If you are looking for the best of the best you have gotta check these guys out.

Rob
"

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Customer service being trustworthy
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5/5

2003-03-14

"Shipping was really fast, and the camera bag arrived in perfect condition, exactly as described.

However, there was a discrepancy over the shipping prices (one page listed $5.95 and another listed it as $8.95). Attempts to contact the store by e-mail were rather useless, as I received a couple of "automatic responses," and another e-mail that I guess was handled by a real "person" but did not address the nature of my question (that of which was the applicable shipping price). It just told me to call their toll-free number if I wanted to use my credit card. I took a chance and paid the $5.95 shipping, and everything worked out well.

I didn't try calling, so I can't say the store has bad customer service. The product is great, it was a pretty smooth transaction, so what I'd suggest is, if there are any questions/problems, don't bother e-mailing, just call'em!
"

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5/5

2003-03-13

"Items delivered as promised. Arrived ahead of schedule and everything in great shape. All in all a pleasant experience"

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5/5

2003-03-13

"Made purchase through eBay. Very straitforward transaction. Tracking number was provided. Shipment received in timely fashion in good condition. Items received were exactly as ordered. 47st.Photo is on my recommended list."

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5/5

2003-03-11

"I'm very satisfied with the service I recieved in purchasing the Nikon Coolpix 5700 Pro package. You have made me a believed and a return customer"

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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5/5

2003-03-10

"Very helpful salesperson (Esther), a smooth transaction. Got here in 2 days - in time for mother-in-law's birthday. Thanks."

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Is committed to quality products and services
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Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2003-03-10

"The international payment procedure is time consuming (An automatic e-mail told me that I could pay with Mastercard, after a week my telephone call learned that I should use Bidpay). Answering e-mail is slow. However, after the payment was succesfull they delivered a very good refurbished Film Scanner in less than 48 hour from New York to my home in The Netherlands."

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5/5

2003-03-06

"I purchased a "Minolta Remote Cord RC-1000L" from 47st.photo's ebay auction. I received my package yesterday, 3-5-03. Can't get much faster than that via UPS grounds. My item was packaged great, and this deal was smooth and professional. I'm a wholesale distributor, so I do know about shipping and professionalism. And, 47st.photo, they definitely have it. They are definitely on my list for future supplies that will be needed for my photography business. It's great to know they are around."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Web site being easy to use
Speed of web site
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2/5

2003-03-06

"In 47st.Photo's favour, I've now got a good scanner, at a reasonable price, delivered from Brooklyn to Toronto in about 18 hours. That I can't fault.

Unfortunately, the rest of the transaction was a comedy of errors and omissions:

- scanner advertised in headline as **NEW**, when in fact it was factory refurbished.

- both the auction page and the seller's ChannelAdvisor payment page said that PayPal was accepted for international orders. On paying with PayPal, it was immediately refunded, along with a note saying that they didn't take PayPal outside the USA.

- this PayPal refund put my credit card on "fraudulent use" status, blocking two attempts by me to pay by BidPay.

- on phoning them, I was assured they took Visa for Canadian orders. They took my details, but phoned me back saying they couldn't, and only wire transfers were acceptable.

- when I made the wire transfer using the details and amount supplied by 47st.Photo, I got phoned again to say that the wire amount was US$57 short. Curiously, they accepted Visa for this.

- when the item arrived, I discovered I had been charged US$20 for paying by wire. No mention of this charge was made in their payment instructions.

** Update, 8 March: I'm afraid 47st.Photo's response is not quite truthful. I have a credit card statement and a PayPal transaction list that both show them taking the payment, and then refunding it. Their US$20 charge is on their invoice; I had already taken care of C$35 charges from my bank.
"

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5/5

2003-03-06

"Smooth, pleasant and uneventful transaction. I received the item before I was able to call for the tracking number."

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5/5

2003-03-04

"Customer Service is top notch - All tracking details supplied for this international order, which allowed me to see where it was without pestering them. Goods arrived and were top quality. I would happily recommend them to anyone."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2003-03-03

"Excellent people to do business with.Super customer service. I placed an order one day, they called next day to say that one item was out of stock, and offered to replace it with an item of greater value, which they did. Fast shipping at reasonable rates. Good prices."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-03-02

"I think very highly of 47st.photo. They went out of their way to get me what I wanted. I will do business with them again.
Burnie Potter
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability