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Verified
1/5

2009-06-30

"Placed order for a couple nylon CD cases. Nothing special, just wanted to match what I have. Never received order confirmation, no big deal as I'm in no hurry. But my order was cancelled without explaination after 2 weeks. No communication at all. Just a waste of time if you don't mind throwing your personal credit card info all over the web. Don't bother with this outfit. Unprofessional. "

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Verified
1/5

2009-02-05

"Scammed. It's been 2 weeks with no merchandise. I ordered $100 worth of Panasonic DV tapes. The website isn't even up today (so I suppose they've folded). Wish me luck getting my dough back from the credit card company."

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Verified
1/5

2009-01-06

"Utterly identical to CyberGiftCenter and 4Compu, they don't allow any contact except by email. I emailed them one day after ordering to request a shipping address change. No response. They just list my order as "processing" day after day after day. Then, after a couple of weeks, it ships to my OLD ADDRESS! They never got my email to change shipping address! It ruined my Christmas! I suppose they'll come up with yet another different company name using the same website design and same poor customer service to frustrate more future customers."

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Verified
1/5

2008-12-23

"An order was placed on Dec 8th purchased through PayPal. I became concerned when no shipment notification was sent to me. Upon checking my order in their system about a week later the order was labelled as 'cancelled'. However my payment was fully processed!

Now forced to dispute the purchase to get my money back. A very poor experience.

Peace, Ben
"

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Verified
1/5

2008-03-18

"I placed an order on Feb. 26. When I noticed my order was still on hold on Mar. 1, I e-mailed the company's support (there is no phone support). I got a response on Mar. 3. It told me that one of the items I'd ordered was on two week backorder, hence the hold. The item's page on their website said "Normally ships within 2-3 business days."

They did offer to split the shipment at no extra cost, shipping the items that were in stock now and the backordered item later. Still, I would have preferred to know this immediately. I elected to split the shipment, and on Mar. 4 they said my order would be shipping that afternoon.

Later that day, I received an e-mail saying the items had shipped. Days passed. I checked the order status link provided in the e-mail, and noticed there was a way to track the order. I pushed the Track button, and it took me to UPS' website, but it said the shipment could not be located.

It appeared that the website was sending my order number to UPS as a tracking number, hence the failure. "No big deal," I thought. "I'll just e-mail them. So I e-mail them on Saturday, Mar. 8 and ask them to provide the UPS tracking number. As of the end of the day Tuesday, Mar. 11, I had not received any response, and still did not have my items. A full 14 days had passed since my original order, and 8 days since they claimed the items were shipped. I sent another e-mail asking for the tracking number, and expressed my concern.

Late afternoon on Wednesday, Mar. 12, I still had not received my items nor any sort of contact since the shipment notice 9 days prior.

At this point, I had enough. For three hours, I scoured domain name WHOIS records for any sort of address or phone or e-mail information I could find out about 4CompuElectron.com and it's affiates like CyberGiftCenter.com. I found several phone numbers, but one was faked and two others were disconnected. Address listings were a dead end as reverse searches by address turned up nothing that I could tell was a e-commerce company. So, I resorted to sending another e-mail to the company, this time demanding a refund and threatening the BBB, resellerratings.com, and bizrate.com on them. They responded in 2 hours saying that my order would be cancelled and there would be no charge to my credit card. As of today, Monday, Mar. 17, it does not appear they have charged my credit card.

I would never do business with them or an affiated site again. Steer clear! Horrendous customer service and either very slow shipping or this is a scam.
"

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Verified
1/5

2008-02-25

"HORRIBLE customer service. I ordered a Vanguard Hard case on Tuesday and it's been about a week and they still have not shipped it to me yet according to the order status. Isn't it suspicious that they do not have a Phone Number or Email on their site? I checked the Paypal payment details and realized that the company I'm paying is cybergiftcenter. I did a google search for them and realized they are a scam. They have many complaints about orders not being shipped. I suspect the positive responses here are probably all fake testimonials from the company. BE AWARE AND DON'T BUY HERE."

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Verified
5/5

2007-06-28

"A great deal. Very, very pleased overall, and would certainly do business with this company again."

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Verified
5/5

2007-05-08

"4CompuElectron had the best prices for Steren RCA connectors for RG6 and RG59 coaxial cables. The website was easy to use. I was emailed an order confirmation and later a shipping confirmation with a USPS Priority Mail tracking number. The items arrived very quickly and well packaged. They were shipped out on a Saturday and arrived on Monday! I've never purchased from this company before but I will certainly consider them for my future needs. Easy to use website. Shipping costs clearly stated. Good communication. Fast shipping and good packaging. A+! Thank you!"

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Verified
4/5

2007-03-18

"I placed an online order for four remote controls on Monday 2-26-07. The only drawback to this transaction was that nothing seemed to happen until Tuesday 3-6-07 when I got the shipment tracking information. UPS said they were shipped this same day. The items were delivered on 3-13-07. They were new in box as described and work properly.

After reading some reviews here, I decided based on these reviews, the price they sold for, and a reasonable $13.55 combined ground shipping cost to buy my remotes here. If you are not in a hurry for merchandise, this is a good place to shop. I am very pleased with the cost and quality.
"

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Verified
5/5

2006-12-14

"ordered JVC MDV-60 PRDU Mini DV Tape for HD Camcorders, they processed the order the next day. fast service recommend"

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Verified
5/5

2006-04-27

"No problems. Shipped same day (at 8pm). WMR-968 was delivered 3 days after I ordered it. Everything works great! Will buy from again!"

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Verified
5/5

2006-01-30

"Purchased 2 Repairmaster Warranties for LCD TV. Very low price and superquick shipment. Would purchase from this online retailer without hesitation. Don Petersen"

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Verified
5/5

2005-05-21

"Ordered Phoenix Gold wire and banana plugs and AR speaker pins on Fri 5/13. They shipped SAME DAY from AZ. I received tracking info on Mon 5/16. Package arrived in RI on Fri 5/20 (as expected) via UPS, well packed and complete. They billed me through CyberGiftCenter.com of FL."

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Is committed to quality products and services
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Is easy to do business with
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Overall web site
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