"I recently ordered a very cute frame from these guys online. We had a bit of a clitch in the online order between me,them and Paypal and so the order was sitting in lala land for a while....But, once we got it figured out, the company bent over backwards to make things right. They insisted on sending me the item free of charge and they sent it to me overnight. I was impressed with them and the item I received. I will use them again. Their site has many cute and unique gift items perfect for the holidays! "