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0.00/5

Verified
5/5

2020-05-24

"This is my first time using your company, the web site was easy and so far so good.
Thanks Tom
"


Verified
5/5

2020-05-24

My Jeep JL loves 4WD.com

"4WD.com always has what I want at great prices like the Fab Fours stubby bumper I was able to pick up. Love that they even paid the sales tax. 4WD rocks."


Verified
5/5

2020-05-23

Sedons

"Great website since I bought my first jeep, experts are great, products are top of the line."


Verified
3/5

2020-05-23

Shipping

"I work in shipping and it’s sad when you see other companies over charging for shipping costs just to make a few extra dollars. "


Verified
5/5

2020-05-23

"Very Easy purchase, Hope we will like the top! "


Verified
5/5

2020-05-23

Quick re

"I had some questions about the different types of Soft top roofs available for my Jeep. Quick responses to my questions. No pressure information. "


Verified
5/5

2020-05-23

Nice website

"Nice website easy to navigate, good deals!"


1/5

2020-05-23

Will steal your money

"So I placed an order the week before mothers day for about $1700. My card was charged that moment I clicked submit. Got an email a few days later that said that the parts would have to come from the manufacture and that they will update me in 2-3. Never happened. After speaking with other suppliers I found out that the lift kit I ordered was on backorder for more than a month so I cancelled my order, so I thought... I called on May 11th to cancel the entire order. The woman I spoke with even asked if I wanted to cancel the order for the lift kit too and I told her yes. Refund showed up on the 13th but it was not for the full amount. Called on the 14th and was told that it "should" have all been refunded and that someone will be in touch later that day. Next day no word and when I called back was told that the refund has been processed and I should have it back by Monday. Wait until Friday the 22nd and still no refund. Called that morning and still couldn't get an answer for why. I called back and was moved up to the supervisor Marko Cruse at extension 5913. That's was when I was told that the reason I was not refunded all of my money was that THEY decided to hold on to it and try to see if they could get a sales person to call and see if I wanted to replace the lift kit with something else. The time line for all this is that on the 11th I asked for a full refund for an order that I have not received any part of. They took it upon themselves to instead hold on to my money for no reason. On the 18th when I called back asking for the rest of my money they AGAIN decided to not refund my money for items that I never was sent and assigned me to the sales department that was suppose to get in touch with me an never did but I was told that I would be receiving the rest of my refund. On to the 22nd and I have had enough of the "I don't knows" and "we will be in touch" and finally was moved to a supervisor Marko Cruse Ext. 5913. Only when I spent the better part of an hour asking questions and demanding answers was I told of the events and how everything was handled on there end. I kept asking who decided for me to go against my requests for a refund and keep my money and I just got the run around. According to Mr. Cruse Ext. 5913 the problem was with the sales department and was told that I have to talk to a Joe Nevaro Ext. 5127 and he can explain why. I tried to call Mr. Nevaro and have yet to be called back. Why couldn't I have a refund for items they don't have an I didn't receive? Who decided to keep my money so I can pay interest om it? I can keep going but the long a short is just don't ever buy anything from these crooks. Please please please just don't."

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-23

"it was easy to find my part and my ordering process was just as easy"


Verified
5/5

2020-05-23

Pocket size Mega Store!!

"Easy shopping and easy pay! "


Verified
5/5

2020-05-23

My Jeep build parts

"Great prices my buddy bought the same parts before "


Verified
5/5

2020-05-23

Great

"great products at great prices"


Verified
5/5

2020-05-23

"Great products and website is easy to navigate!"


Verified
5/5

2020-05-23

Wheel Cover Cap is easy to order.

"These caps break often when people try to climb in back of truck stepping on wheel hub. Sometime they just come off but sometimes they break. Hank goodness it is easy to get another. "


Verified
5/5

2020-05-23

Sitting happy,in my new seats!

"Best priced seats, online. This website has a lot of choices,and good prices."