ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-06-11

Great Job

"They were the only one's who were able to get me what I wanted and was able to ship from Pennsylvania to Blue Springs MO in less than a week "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-06-11

Haven’t received part paid for. Terrible customer service

"Ordered a 1” body lift for my Jeep, website only says “nothing shipped” sent out an email and they said they couldn’t find anything and asked for my shipping zip code. I sent it and got no response. Sent out another email with order number and shipping zip, no response. Called, same thing, then the guy tells me it’s a store order and I told him that’s a mistake, so he tells me he needs to get customer service involved after introducing himself as customer service. As of right now I have 3 customer service reps refusing to help me and I’ve been on hold for over an hour since being transferred from customer service to customer service. If I could give a lower rating I would. DO NOT ORDER FROM THIS COMPANY"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-06-10

Worst customer service and shipping experience

"Purchasing from this company was a complete nightmare. They delayed my shipment 3 times and never even had the courtesy to call me and tell me why. I work shift work and on my days off it took me over 20 phone calls each time waiting an hour minimum for a person to answer the phone just to find out what was going on and why?
My item sat in a warehouse in my state for 10 days for absolutely no reason.
The shipment companies used are equally as terrible about trying to contact by phone or email or voicemail and again another poor customer service team not motivated to help anyone but themselves.
I finally decided to just keep on waiting for my item to arrive and after about 14 days stagnant in a warehouse they finally shipped it to me and when the box was opened it had 4 areas of damage.

I will never order from this website again.
I urge you all to rethink saving $100 or less in hopes you never have to relive my experience.

Your management team needs to revisit its employee culture and remember the customer is the reason you exist.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-10

Success

"Ordered a hitch from 4wd and they were able to deliver promptly. Over all great experience and happy I trusted them with my order"


Verified
2/5

2021-06-09

Slow to ship

"Ordered two items and was over two weeks before I got the first. Still haven’t gotten the second but it is supposed to arrive tomorrow. Website say the order is still processing, but after two calls with customer service got more information."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-09

"fast and easy. Have what i need."


Verified
5/5

2021-06-08

New favorite Jeep site

"Searching for the part was easy and the price was the best I could find. Thank you, I will be back!
"


Verified
1/5

2021-06-08

Mudflaps

"Been a month still haven’t received my rock tamers"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2021-06-07

"Okay good service "


Verified
5/5

2021-06-07

"Cover Me Up!

"Very easy to place order."


Verified
5/5

2021-06-07

great service

"ordered, on time, great product....!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-06-06

oooo

"o yes so muh 1854 onlt imagine the ectay"


Verified
2/5

2021-06-06

Website advertised discounts weren’t true

"The main page said it gave a 10% coupon code for orders over $250 and 4wd10 didn’t work at check out. Also the website shows a label of free shipping on orders over $99. Neither of these were true."


Verified
5/5

2021-06-05

Keep play grou

"No matter what I need for you my Jeep
Y’all got it !!! Excellent service at savannas door by the way
"


Verified
5/5

2021-06-05

Good information simple website

"Had all the important information I needed to find some rims for my Ford e259"