"I wanted to get a universal seat cover. The website was down today so I wound up calling. The guy I spoke with was very helpful but wouldn't honor my 5% off coupon code (it wouldn't work on the website). I was told this was because Smittybilt requires everyone to sell their products at the same price (I can verify every other website selling the Smittybilt GEAR seat cover was the same price everywhere else) but I was hoping to get the 5% off for signing up with my email address. Oh well.
I give them 4 stars because their website was down and the 5% off code didn't work for me. This wasn't made very clear to me without calling so even though it's not their fault, I have to ding them for that. I did get 3% back through ebates though."
"I see no purpose to collecting my personal information prior to checking out with PayPal. unless, of course it is to build a sellable database......"
"The images on web site are different than the parts book. I was looking for transfer case gasket and it showed a transmission gasket instead. Robert was good with helping me with my issue."
"Tired of bad customer service from 4WP’s! Should have never tried some where else. I’m here to stay!"
"Took a little bit of searching but found exactly what I needed."
"Your site is intuitive, hopefully the products match the sites quality "
"I BOUGHT A SIDE DOOR MIRROR FOR MY 2015 JEEP WRANGLER SPORT UNLIMITED, BUT i COULD ONLY FIND THE PASSENGER SIDE MIRROR."
"Very easy transaction, would love some stickers to place on my rig!! Thank you!!"
"Easy to find the inner axle seals I needed and fair pricing. Thank You"
"You offered me 5% off for entering my email address then failed to apply that at check out. It gave me "bait and switch" sensation. This is my first order with you. I am an enthusiast. That's not a great start. You shouldn't deceive your customers, even a little. Just sayin'"
"4wd Hardware always has the correct parts I’m looking for!"
"Everything has been great!"
"Very easy to navigate and great service "
"good stuff here...….……..."
"Was given a code for 5 percent off that did. work this will be last product I buy for my brand new wrangler jl if not fixed I just got beat for 20bucks not nice
Refund of 5 percent is only thing that will fix this "