ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-04-07

Easy transaction

"Good quality parts will buy again"


Verified
5/5

2021-04-07

John Rod's Jeep Top

"Good Price / Nice Web Site/ Easy ordering"


Verified
3/5

2021-04-07

Should notify buyer if item is out of stock.

"Ordered a set of RK coil springs on the 16th. I get an email on the 24th stating that they didn’t have any in stock, and neither did RK but they would be shipping directly from the manufacturer. I received them on the 6th. The customer should be Informed if they aren’t in stock. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2021-04-07

Not happy

"Marked for delivery on the 1st its now the 7th and no update on when it supposed to be delivered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-04-07

Wrong part for my vehicle

"I ordered the fan shroud listed for my vehicle and when received it was wrong. I removed my broken shroud and got part number off it. I sent an email about replacement/refund and got no response for several days. When I entered the part number I found the company does not offer it. I sent another email requesting returning the part and was sent a link for returns. Part cost twice as much to send back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2021-04-07

Fantastic customer service!

"I had questions about several parts that I was looking to purchase, so far as the year application. I called 4 Wheel Drive, and they helped ensure that I was purchasing the proper parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-07

"Quick and easy to use website "


Verified
5/5

2021-04-06

great tires

"i ordered **** cepek tires to try them on my tacoma. 4 wheel drive had them at my door lightning fast! i will definately be ordering from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2021-04-06

Light are on but nobody is home

"Placed an order March 15 they said was in stock on internet site. I’ve received 3 emails stating it was delayed. I called to get an estimate when it was coming and or to cancel my order. Each time over 35 callers in front of me. So I hung up and emailed them 2 days ago. No response...."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-06

Not sure yet, just placed order

"If the shocks get delivered quickly, it has been great!"


Verified
2/5

2021-04-06

Money was taken from my account - but nothing shipped

"Hi,
Ordered product on March 11, the money was taken from my account on March 17th. Nothing was shipped kept saying it was in process. Tried calling many times, was some times 34th in line and some time there were over 20 people in front of me. Finally I got through and they advised they did not ship because they had a concern about the address that the bank had vs the one they had. Needless to say they had shipped me to other orders before this one. They did not try to phone me, advised they sent an e-mail on the topic but I didn't get it. They should have phoned me, they had my number. Finally it was shipped almost 3 1/2 weeks later. Will use Extreme Terrain when possible going forward. Guy was arrogant that I spoke with. Too bad the products seem pretty good. But if these many people are on hold waiting for customer service I wonder how many issues others are having as well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-06

Everything fit the way it should

"The shipping took awhile but that was to be expected "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-04-05

They told me that the article is on stock, I am waiting since more than one month. Cannot recommend that company

"I cannot understand, that they say that something is on stock, I am waiting since more than one month, no feedback, nothing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-04

2 wranglers

"items in stock as usual. Fast shipping. "


Verified
2/5

2021-04-04

Expected Better

"Ordered a wire harness for my 1980 jeep, I understand shipping may take longer due to Covid-19, but its been a month and have not heard anything about my order. I really expected better!"

Detailed Review Benchmark + -
Overall product shipping and delivery process