"The part I ordered was not going to be available for 3-6 months so they called me and cancelled the order for me rather than making me wait in the dark."
"Excellent service, fast ship!"
"Checked on a part I ordered, it is back ordered and the Rep was great handling my request. The only issue I have is out of her hands, no date on when they will ship the part, just wished they didn’t run my card until the part was available."
"It was an easy, hassle free order. I’ll be shopping from them in the future!"
"Fast and easy with the right part for the right price "
"Haven’t received a tracking number or my part. I’m starting to wonder if this place is a scam"
"Outstanding customer service n good quality parts "
"The salesman called to notify me that the ring and pinion installation kits were on back order. He found another vendor that had them in stock and following a phone discussion we substituted the original ones with another vendor to get things coming in a timely manner. The service was absolutely awesome. This is the reason why I will be back for future parts!!!"
"Can’t get anyone to answer my emails and phone calls, just wanting to check up on my order "
"Sales associate listened to my needs and offered great solutions. They are knowledgeable and professional. Installation work was first class!"
"Great place to purchase Jeep parts and accessories. The prices are incredible, shipping is fast and customer service is friendly and knowledgeable. "
"I ordered a pair of shocks online and had a question about boots that were compatible. I received a response within a few hours and completed my order. I received everything today and am very happy with the service provided by 4 Wheel Parts. "
"Product came Extremely quick next day Undamaged thank you"
"UPDATE: 4 more business days and,you guest it, NOTHING. I am out my money, and the product. The only people I have been able to physically speak with work in sales (go figure, The money takers). The only person that has been in any way, shape or form helpful is the person monitoring the reviews and social media.
ORIGINAL: I tried to call customer service many times and they were closed. The only 2 times I actually got through I was on hold for an hour and then both calls auto dropped. When I tried to call corporate the phone would ring and then drop. I sent 3 emails and still have not heard anything back. The problem still exists. If I could give (- stars), I would. "
"People are friendly on the phone. Called to inform me about changes to the order right away. Shipping was super fast and Delivery driver called to verify I would be there. Product quality was amazing."