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5/5

2004-01-28

"I placed an order with this company and they canceled my order! Because the addresses did not match. After a couple emails and a phone call it was taken care of.

A+ for 4linkcomm.com for protecting the customer by actually checking the address with the credit card company. I will be buying from them again! Some people may find it annoying to have to confirm information but I am glad these people do. More online merchants should do the same.
"

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Verified
1/5

2004-01-19

"BUYER BEWARE: I ordered a USB 2.0 card for my Macintosh. When I installed it, it didn't work. I got an RMA from 4linkcomm and returned it for a refund. Although I had asked for a refund, they sent me a replacement. That one didn't work either. When I asked them why they sent me another one rather than issue a refund, they wrote, "The Via 2.0 PCI card we sent out for RMA was new and since we had tested it, and it was an working item, therefore we are unable to process the refund."

NOW I'M STUCK with merchandise that doesn't work in my computer, and they won't take it back.

I buy a lot over the Internet, and I have for several years. This is the first time I've encountered such a DIFFICULT and DISREPUTABLE vendor. If they accepted American Express, I would have recourse, but now I understand why they don't. Based on my experience, why would anyone take a chance and order from Linkcomm, 4linkcomm, or whatever their name is?
"

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Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall customer service
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Verified
5/5

2004-01-15

"Purchased 6 in 1 card reader. Very great price, great product, and fast delivery."

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Verified
5/5

2003-10-25

"Great buying experience with no hassel and quick turnaround. Will recommend to others"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2003-10-25

"Good shopping. I purchase and have the product in 15 days (shipping to Spain). Cheep and fast."

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Verified
5/5

2003-10-09

"I ordered 2 Xterasys Wireless PCI Adapters and received them 3 days later! Now that's fast. I highly recommmend this online vendor and will definitely buy from them again."

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Verified
5/5

2003-09-27

"Fantastic products at great prices, shipped ultra fast! You can deal in confidence with these guys! Ralph D. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-09-22

"Saw a post on FW for a pcmcia CF card reader for 4.99 with free shipping. was kinda hesitant because it was a yahoo merchant. quite a few people on the thread indicated that they ordered. The shipping was fast and the product came as described. I would order again"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

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