"i made an online purchase of a sony dslra350(they advertised the cheapest price) and requested 3 day shipping.they tried to call me 1 week later around the time of day that they close.So I couldn't return the call.I tried calling the next business day and it took hours to get a real person on the phone.then they tried to say it didn't include a battery or necessary cables.another business said all are included.I cancelled this order.DO NOT do business with them. "

"I order a nikon d90 for really cheap, i expected a call back which of course i got to "verify the order" of course it was a sales pitch but i listened and actually bought a couple of things, i priced out the accessories and they still gave me the best price for my money, i ended up walking out spending less then i wouldve in the stores and got a couple of extras on the side.
not to mention i got it 3 days after i order it,
Will def shop with them again.
"

"I was shopping for a Canon EOS 40D and found it on Need4Digital.com for $209. Most places list that camera for $600-$700, so I was immediately skeptical, but I thought that maybe they were running a special and that I just happened to be lucky enough to find an excellent price. I check the manufacturers part number against what the Web site had listed, and all looked good, so I decided to gamble on it and I placed the order. I then got an email indicating that I needed to call them to complete the order. When I called the sales associate started trying to charge me for a battery pack and a battery charger, saying that those things were not included. While on the phone with him, I jumped over to the Canon USA site and found that both the battery pack and the charger should be included with the camera. He also tried to charge me some crazy amount (something like $140) for a 4GB CompactFlash card. I bought a 16GB card (from another merchange) that is rated for use with high-speed digital cameras, and it cost me only $40. These people are rip-off artists. I strongly recommend that you avoid buying anything from this place!"

"I was looking for a HD camcorder for a few months. Ran across the Sony HDR XR500V for $599 on their website. Thought it was too good to be true so I called and asked how they could offer such a low price. The guy said they were a wholesaler and worked directly with Sony and assured me that what I would purchase from them would be the same as if I walked into BestBuy. I was sold and placed the purchase. I was called 1.5 hrs later and was asked my shipping address for confirmation. The guy then asked me if I wanted a battery. I thought he was talking about a replacement or extra but came to realize I bought a stripped down version and had to buy the USA version or the accessories seperately. Nowhere on the website does it say that it's a stripped down version and didn't come with accessories and software. In reality, it implies that it does come with accessories and it clearly states that the software is included. I tried to cancel the order but the guy told me I'd have to pay shipping both ways and restocking fees. I bit the bullet and just bought the USA version for retail. Two weeks later, my card hadn't been charged and hadn't received my order yet so I called for a status and the guy told me it was on back order for a few weeks. So it was never shipped nor was it ever in stock. Shipping and restocking fees??? I finally canceled the order, but not without hastle. The guy kept asking me if I wanted express delivery, but I just kept saying I want to cancel the order. He finally did by snidely saying that he would cancel the order and just hung up on me. No one was willing to work with me. And it was like pulling teeth trying to work with customer service. They were extremely rude and inconsiderate. I was given the run-around from day 1 and was so fed up that I notified the NY BBB. DO NOT BUY FROM THIS PLACE!!!!"