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77colors.com

3 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
4/5

2004-02-02

"I have been purchasing color and b/w cartridges
from them for the past few years, mainly for my epson 820 printer, and have only had 1 cartridge that was bad from the start. They sent me out a replacement when I called, and I have had no problems other than that. Orders arrive in a few days, and shipping is free.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
1/5

2003-09-25

"Color cartridges were electronically rejected by printer. Black cartridge would not dispense ink. A relly bad experience."

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Overall quality of the company
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Value the company offers
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N/A
Is committed to quality products and services
Is easy to do business with
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-03-20

"Ink cartridge was leaking when I opened the box.
Could never reach live customer service on phone.
Took a week to answer email. Had to query management for above number to return dud cartridge. Took a month to credit my visa back.
NEVER AGAIN. Abysmal service. Substandard
merchandise.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability