"I have tried to place an order, after wasting hours I concluded that the new site does not work, I entered my user name and password, even got my information from the site and entered it again, no result, if it is that hard to make an order what would happen on delivery??"
"Almost speechless! Some other store already mentioned there are some fake things in this business, but I thought that maybe some competitors behavior. And I ordered, and I was ripped off. My friend( the receiver) told me what is inside the basket, I leaned the fact that all stuff in the basket is completely different from their pictures and are all local cheap food. Do not want to say more. Just a WARNING for others who is going to buy from this company."
""I experienced the same problem as all the other unhappy customers. The photo of my order included 2 Beringer bottles of wine, Ghiradelli chocolates, a nice round of cheese, etc. all wrapped in a gorgeous wicker basket, a beautiful bow, and even pine leaves in the basket. I even paid an extra $5.00 for luxury packaging. Instead, the gift sent was a cheap basket filled with cheap snacks that you can buy at any convenience store and 2 Chinese made bottles of wine. It was so embarrassing. After arguing in Chinese with the manager for 15 minutes while he gave me excuse after excuse, he finally agreed to my terms which are to return 50% of my payment. They only acted after I threatened to complain to PayPal because without PayPal, they can't get any payments from stupid foreigners like me who actually trust them. Needless to say, I never received an apology, just a confirmation that I was getting a refund. Ridiculous. NEVER use this company.""
"I was another victim of embarrasment when I went to ship our corporate office a holiday gift basket. Our team in China sent me a photo of them holding the basket. I was so embarrased that I emailed ****@****. I included a photo of the item I ordered on the website and the pitiful basket that my team received. What a waste of money! They lady that responded told me she would deliver a bottle of French wine to the office to help smooth things over. This is a corporate office and I cannot deliver wine to them. I asked her to save the wine and provide the office with a gift basket that resembed the item that I ordered online. I have not heard back from her. I will never use their service again. This was a BIG mistake. If I could post the two photos, I would."
"I agree. I made the unfortunate mistake of ordering from 800 china baskets without reading reviews. I was completely ripped off. Almost 90% of the items they described in their website for the gift baskets were not delivered but replaced with cheap goods. Absolutely disappointed and embarassed!!!!!
Hard to trust websites in China again"
"DO not order from the company!
I have ordered a gift basket ($120 + $5) from the company and the basket was delivered on time. The products delivered are completely different from what company has showed at website. The local sub-contractor make up a basket with cheap and aged item. The values and quality of the product is very poor and embarrassed my friend and myself.
If you want to spend $100-300 and to be embarrassed, go head."