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800paintball.com

2 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
2/5

2006-04-29

"Shipping is free over a certain amount. However, you must know the offer is available and enter in a coupon code. Otherwise, shipping, while not outrageous, is on the high side. Other sellers just zero the shipping charge if you meet the minimum amount."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-05-27

"I was generally pleased with the selection and product pricing on 800paintball.com, but after purchasing from them I placed my order on a Sunday night being led to believe my order would be processed and shipped by tuesday at the latest... no this was not the case. My order shipped when? wednesday. After ensuring the proper type of delivery (express ground) they will be over-due by on when I needed delivery by several days. I will not order from this site again. This is in no fault of UPS. I ordered from another website on tuesday, by wednesday the package was shipped and will be here tomorrow, while the other package is still in transit and I payed 20x as much to ship the slower arriving of the two packages.
I will NEVER order from 800paintball.com again! never. They appear to require a signature on the package delivery. Which is rediculous. I've ordered over a $1000 in computer equipment on more than one occasion and did I have to sign? nope.

After the package failed delivery two times I picked it up, checked out the paintballs I had ordered on their "case deal" and it was no deal. Many were broken. I emailed customer service last friday, and I still have not heard from them on this yet. They not only sent poor quality paintballs as "tournament grade" they messed up my pod order and sent me the wrong kind and color.

BEWARE!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability