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818Jerseys

3 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2007-01-17

"I regret that I purchased a jersey from 818jerseys thru Paypal which they accept. I've seen better looking stuff at Wal-Mart. I emailed and complained that I did'nt like the quality and all they said was they would exchange it. I told them that the pictures are misleading because what you see in the picture is not what you get, but something much cheaper.Of course they didn't respond. I would definately pass on these folks. "

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
1/5

2005-10-07

"I first tried to purchase a jersey on their website, but received an email saying that they were experiencing difficulty with their credit card processing. I tried to contact them via phone and emial at least 5 times with no success. The email recommended printing the form and mailing it with a check. I did so and the check was cashed on September 21st. The website promises that the shipment will go out once the payment has been processed and should arrive in 7 days or less. It has not. It has been 11 business days since the check was cased. No one will return my phone calls or emails."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-06-09

"I have a scan of the cashed check, no invoice was ever recieved, the check was cashed January 3, 2005. No product was ever recieved, no communication from 818jerseys has been recieved. they were removed from their ISP shortly after the check was cashed and have recently come back online. they do not answer email or phone calls. No investigative officials have been able to help me yet. Basically this is a fradulent company that will take your check and cash it and not send a product in return. I will be glad to change this review if the situation is resolved to my satisfaction. See other ratings at ripoffreport.com.

Update 1/20/2007 - yes, 2 years later. Owner of company contacted me via ripoffreport.com posting and did provide a complete refund and a complimentary jersey (not the one I ordered as it was out of stock).
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site