"Gave me used phones, then broken phones. never paid up rebates. Horrible company, kept lying about how the rebates were late, even though I have mailed out hundreds of rebates on time. I hope BB shut them down. Btw, cs is rude.
DON'T EVER SHOP HERE
BTW, THEY ARE ALSO KNOWN AS INTELENTWIRESS/ A1WIRELESS"
"Rebate trickery and slight of hand, the rebate from A1wireless is very hard to get. You had better view the price of the phone as without rebate from A1.
No problem with the Tmobile rebate, it came without any delay.
This company appears to have a business plan of making profit from rebates. They get business with the rebate enticement then profit from their carefully crafted rebate system designed to maximize consumer failure to fulfill. I would like to see Eliot Spitzer try to navigate their system and wonder about who is giving a satisfied rating.
The Better Business Bureau of Metropolitan New York is currently updating their report on this company. http://www.bbbnewyork.org/businessreports/?id=56789
"
"Contacted them last week about rebates I submitted last Dec. Spoke to a nice guy who said the rebate will be out in two days. Got my check within a week! Good job A1!
BTW, have mail-in-rebate $600 in total. $100 from T-mobile and the other $500 from A1. Now I have them all."
"Thanks for the rebate number! I also realized I had not received my $50 rebate about 4 months after sending them in, way before the deadline. I just called the number ***-***-**** and they said they would send me the rebates within 2 weeks. I hadn't even told them why I was calling. Looks like you don't get the rebate unless you call them. "
"I submitted my rebates in December 2004. I called their 800 number 2 weeks ago (4/7/2005) and was given another number ***-***-**** which is no longer a toll free number. The representative did confirm with me that my rebates submissions were all received and valid. I received the rebates after less than 2 weeks.
In my opinion: First, they seem to discourage people from calling their rebate number by making this number no longer a toll free. Second, I do not think that I would have received my rebates yet if I did not call them.
In summary, they seem to make things difficult but they do honor the rebates after all.
If any of you have a problem, try calling the number I provided. Good luck!"
"BEWARE OF A1 - RUN RUN RUN!!!
Customer service is rude. They did not process my order as promised and I missed a deadline for a rebate. I ordered on 1/31/05 and they promised to activate the phone that evening. They did it the next day and T-Mobile will not give me my $200 rebate now. A1 made the error and I'm out $200. They won't even consider working with me so I'm going to do all I can to make sure they pay for this...
These phones are for my use and my wife's use on behalf of a charity.. Now WE pay to help a group out. that is the same as stealing from the charity in my opinion... BEWARE OF THIS COMPANY!!!"
"The perfect 'scammers' of business world. Why isnt the CEO of a1wireless in jail yet? I consider myself unlucky to buy something from these people because I didn't check the store reviews prior to buying my phone from them. They send me 2 invoices along with my phone. One has someone elses name on it. Costumer service? Oh forget it. There isnt one. Tried calling them..was on hold for 15 mins then I get an automated response from a lady who talks half french half english. Its been over 20 days since I ordered the phone. They promise you free accessories, which I never received and thats what I am mad about and I have more hatred toward these people after reading so many bad reviews. Oh yes I have a rebate on this phone too. I am wondering if its even worth sending the rebate forms because there are here to steal peoples hard earned money. How do these people manage to make money. Most of the mobile phone wesbites are interlinked. I really wish someone could put an end to A1WIRELESS.COM. Oh yes they have a cute little website where they send us if we have any questions. Don't even bother to write to them. You will never ever get a reply..why? Because they are busy with their fraudulent business. Don't take a risk with these guys. "
"A-1 Wireless is the best in manipulating quasi-legal corporate fraud that I have every encountered. Call them and they guarrantee the phone will be there the next day. Then they email and need more information which delays the delivery for another day. Then they email a request to copy your drivers license and social card and either email to them or fax it to Cingular. What.... are you kidding me IDENTITY THEFT. So I sent faxes to A-1 and to their corporate headquarters and canceled the transaction. Amazingly, they suddenly approved the deal and were going to ship to arrive next day. There rendition of next day became six days. I refused shipment. I checked my credit card company and they had increased the charged ammount by $16.00 more than their own verification of my total charges displayed om the web site.
I have sent compliants and documentation to Attorney Generals of New York and the state I live in.
These A-1 people are the ultimate in being liars, cheaters and thevies."
"I HIGHLY recommend AGAINST using this company for any of your cellular needs. I have attempted to call customer service a total of EIGHTEEN times. During times when I could hang in there, my average wait time was 16 minutes. They did not answer my questions satisfactorily - they cannot find my invoice, file, or order number! Save your money and your time. Don't bother purchasing from this company."
"Big Fraud *****
No reference gifts recieved...
No rebates recieved...
Worst experience.. Cheaters"
"Cell phone user: I made a cell phone purchase from this company. They falsely advertise that I would get my phone for free, when in fact, I practically paid the full price for this phone! I ordered a deluxe carrying case that I never received, and when I called to ask about it, they brushed me off, with, "your 14 day trial period is over", although it has nothing to do with the fact that I paid for this item! Trial period or not, we are supposed to get what we pay for! When I asked for a refund, they said that they could not help me because everybody wants to go home!!! But to call back the next day around the same time! BUYERS BEWARE of their fraudulent practices! They do not tell you that it takes 4-6 months before you can file for your rebate, and then they make it extra complicating by making you include all kinds of ridiculous little things, like the "original" bar code, a copy of your phone bill, invoice, etc!!! When they don't want to deal with you, they act like they don't understand English! It is run by Middle Eastern Indians, Pakistanis, or whatever. They are making those people look bad!!! All I know is that they will squeeze every penny out of you!!! I can't even get my deluxe carrying case, or at least my refund for 9.99!!! That's how money hungry this company is! I will NEVER order from them again!!! I would not recommend this company to anybody!!!! If you try to return their phones, they charge $50.00 if you didn't open the phone! And on top of that, they make you pay to ship it back to them!!! Research this company good!! I wish I did!!! They should be BLACKLISTED!!! I have filed a complaint with BBB of Long Island, NY (that's where they are located) I urge those of you who have had similiar experiences to go online and file a complaint on this company! They need to be shut down! They are ripping off the honest American hard working people!!!"
"i ordered t mobile cell phone with family plan.i suppose to get $750 rebate.they did not give my last 400 $ rebate and creating dispute by considering wrong form .where i can go to get my rebate"
"A-1 Wireless sent the wrong car chargers, and refused to replace them. Also, beware, their rebates are so complex that it's obvious they don't want you to qualify. I triple checked that I met all rebate requirements, but after 6 months have still not received my rebate. To make it worse, their customer service department will not reply regarding the rebate."
"THE IS THE WORST COMPANY I'VE EVER DEALT WITH!! I purchased their plan on May 18, 2004, completed their rebate forms on time, and I have waited patiently for almost one year for my rebate. But it's still not here. When I called them, they told me that my rebates were invalid because I mailed my forms after the first 90 days since my registration. But the forms actually states that the deadline is after 120 days. I've searched around the web for reviews on this company, I see many negative feedbacks. If you have trouble with them as well, please fill out a complaint here: http://bbbtest.e-asp.net/WirelessComplaint.aspx. We need to stand together against their FRAUD!"
"I too have yet to receive a rebate from this company. Stay away, they steal your money."