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Verified
5/5

2013-04-25

"I cannot say enough about how great their customer service is. The respond quickly and politely to emails and worked with me to solve problems. I would not hesitate to order from them again and recommend them in the strongest possible terms."

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Verified
5/5

2010-01-06

"I purchased several boxes of Bausch & Lomb Sight Savers Pre-Moistened Lens Cleaning Tissues 1504GM from AAA Industrial Supply.

I did a lot of hunting around for the best prices on these particular eye glasses wipes because they are the best ones by far. I appreciated the fact that AAA provided the product number in their description because there are similar Bausch & Lomb Sight Savers wipes – the ‘industrial’ ones that are larger and for ‘safety’ glasses-- that don’t work nearly as well. Many of the other resellers, on Amazon for instance, do not designate the product number and one could end up with the bad ones.

In fact, the negative reviews for the Bausch & Lomb Sight Savers wipes on Amazon, from those customers who say that they have used the Bausch & Lomb Sight Savers for years and now they all of the sudden don’t work in ‘this new packaging’ are from customers who didn’t know the difference and ended up with the industrial wipes.

I'd never heard of this company and there were no reviews on ResellerRatings so I was bit leery but they accepted PayPal co I decided to give them a shot.

I ordered on Dec. 29th -- a Wednesday -- at 7:49 AM PST. I got a confirmation email immediately from both AAA Industrial Supply and PayPal.

This was a holiday week so I was prepared to make allowances for slower shipping times etc. I was therefore very pleased to receive an email stating that my order had shipped at 10:49 AM that same day, followed with a tracking number 10 minutes later. The package was sent USPS Priority Mail and I had it in my hands on January 2nd—just three days later *and* the day after New year’s Day to boot!

For 50 wipes, the price came to $3.70 per box.

I was going to get six boxes, which came to $22.20 + $5 shipping for a total of $27.20.

After a little looking around, I found that AAA Industrial Supply gives free shipping on orders of $25 or more, so I went ahead and ordered seven boxes, which brought the total to $25.90-- cheaper than the six boxes! I ordered from CA and was not charged tax either.

What's more, AAA Industrial Supply participates in the Bing Cashback Program offering 5% Cashback on purchases, so I saved another $1.26 on the order. That comes to a savings of 18 cents per box--not much on this particular order, sure, but every little bit helps right? And with a larger order that 5% can add up pretty quickly; pair that with no tax and it could be hundreds of dollars.

So in sum, I have absolutely no qualms about giving AAA Industrial Supply a hearty recommendation. This company’s service epitomized what I consider to be the gold standards of the e-tail industry: rapid response, fast shipping and great prices. A+ in my book!
"

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